Hello, thank you for using Howly.
Can you specify the model, please?
kxtgf40
Alright, just to clarify, by "phone wont hook up" you meant that it is not connecting to the base station?
every number i call is busy can't call in
Ok, noted.
How long do you have that issue?
just today
Can you receive incoming calls?
no
Check that all your handsets are at their bases, also try to reboot the main base.
i have
Ok, good. Have you checked connections on the main base?
yes
no just today but there again i have made a call since Friday
haven't
Ok, check if your landline is properly connected to the Main Base, please.
ok
ok its just the same dial tone but wont hook up same busy
Ok, so when you are picking up the phone there is a dial tone present, correct?
yes
when it gets to the number busy signal
same when you call in
Then it seems that you are experiencing the issue with the landline itself.
Can you specify your landline service provider?
consumer cellar
Ok, got you.
Try calling your landline provider and ask if there anything wrong with your connection.
1 345-5509 <<< Here is the number for your convenience.
this is going to take a min
they seemed to have solved the problem
Great.
Do you have any additional questions I can help you with?
i still have the bell with the kine throgh it
Sorry? What do you mean by "the bell with the kine through" exactly?
line
Okay.
When the handset does not ring and the speaker with a slash through-it icon is displayed the ringer volume is turned off. Adjust the ringer volume. While the telephone is ringing press the arrow up button ▲ repeatedly to select the desired volume.
ok
volume up ringing just fine still has the line but i can live with that
Could you please clarify what you mean "still has the line"?
sill has the line though it
but the phone seems to be working
I'm sorry, do you mean the line is still busy?
no its working i can live with the line though it
the ball
bell
Okay, do you mean it works fine already?
yes
Oh, I'm very glad to hear that, *****!
me too
thank you for your help
I was glad to help you! Do you have any additional questions I can help you with?
no i'm fine and thanks again
Then thank you for chatting with us today, *****!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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