My Nest did turn off

Oleksandr Lazariev

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Oleksandr Lazariev

Nice to meet you, *****!
Do you have any blinking lights on your Nest thermostat?

Customer Replay

Oleksandr Lazariev

Understood.
If your Nest Thermostat is off and won't turn on, take the thermostat off the base and charge it using a USB cable plugged into a wall charger or a computer.
PLEASE NOTE: Do not try to restart your thermostat while it's still connected to a computer for charging.

Customer Replay

ok it come on but it’s say no power to Rh

Oleksandr Lazariev

Noted.
First of all, you need to reset your thermostat:
Unplug your thermostat for one minute, then plug it back in.
This will restart the device and may fix the problem. You should also run self-tests to verify that everything is working correctly. You can do this by holding the two outside buttons for three seconds.

Customer Replay

Ok all working good thanks

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