Updated: March 14, 2023
Was it helpful?
by Oleksandr Lazariev
Tech Expert & Writer
796 resolved issues

My Nest did turn off

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Do you have any blinking lights on your Nest thermostat?


Customer Replay


If your Nest Thermostat is off and won't turn on, take the thermostat off the base and charge it using a USB cable plugged into a wall charger or a computer.
PLEASE NOTE: Do not try to restart your thermostat while it's still connected to a computer for charging.

Customer Replay

ok it come on but it’s say no power to Rh

banner 3

First of all, you need to reset your thermostat:
Unplug your thermostat for one minute, then plug it back in.
This will restart the device and may fix the problem. You should also run self-tests to verify that everything is working correctly. You can do this by holding the two outside buttons for three seconds.

Customer Replay

Ok all working good thanks

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Smart home problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info