Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Is this an Android phone or iPhone?
Is this an Android phone or iPhone?
Customer Reply
Do you need the phone numbers of concern such as my number and the number I wish to have unblocked?
Please, answer the question above. Thank you
Customer Reply
It is neither . It is a link2Cell Cordless Telephone Model No. KX-TG832SK or KX-TG833SK.
Again...I am wanting to unblock a telephone number from a landline.
Again...I am wanting to unblock a telephone number from a landline.
Okay
You are using a Panasonic phone?
You are using a Panasonic phone?
Customer Reply
Yes
Okay, thanks
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!
To erase a number from your blocked calls list;
1. Press [MENU] [#] [2] [1] [7]
2. Press the [▲] or the [▼] button to select the telephone number that you want to erase.
3. Press [ERASE]
Please let me know once you done it so we can go further
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!
To erase a number from your blocked calls list;
1. Press [MENU] [#] [2] [1] [7]
2. Press the [▲] or the [▼] button to select the telephone number that you want to erase.
3. Press [ERASE]
Please let me know once you done it so we can go further
Customer Reply
The number is not registered in my contact list. I do not use a contact list on my Panasonic phone.
Can you try to call the number, please?
Customer Reply
I did call the number and she is able to answer. The issue is that when she calls me the call is blocked.
Okay
I'm sorry but seems this is the only way to resolve it provided by the phone vendor was the instruction I sent you above
I'm sorry but seems this is the only way to resolve it provided by the phone vendor was the instruction I sent you above
Customer Reply
Thank you…
Try those steps again, please
Customer Reply
Still trying.
Okay
Any success?
Any success?
Customer Reply
No success. However, I may have to scroll through 100+ numbers to find hers.
Good job, *****
Customer Reply
Should I have her call me? Will I be able to bring up her number more quickly. Truly I have several hundred numbers that have been blocked over the last 6 months.
Yes, try that
Keep me posted!
Keep me posted!
Customer Reply
It went through this time.
Do you have any additional questions I can help you with?
Customer Reply
No. Thank you for all your help today.
I am so pleased to see your issue got resolved!
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