Updated: June 11, 2023
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by Thomas Johnson
Tech Expert & Writer
535 resolved issues

Mistakenly blocked a friends telephone number using the Call Block on my phone

How can I restore access for that number?

Short summary:

  1. On your Panasonic phone, press the [MENU] button.
  2. Enter the following sequence of keys: [#] [2] [1] [7].
  3. Use the [▲] or [▼] button to navigate and select the telephone number you want to unblock from the list.
  4. Press the [ERASE] button to remove the selected number from the blocked calls list.
  5. Repeat the process if you have multiple numbers to unblock.
  6. To check if the number has been successfully unblocked, ask the person with the previously blocked number to call you again.

Note: If you have a large number of blocked numbers, you may need to scroll through the list to find the specific number you want to unblock. You can also ask the person with the blocked number to call you, which may bring up their number more quickly.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Is this an Android phone or iPhone?

Customer Replay

Do you need the phone numbers of concern such as my number and the number I wish to have unblocked?

Please, answer the question above. Thank you

Customer Replay

It is neither . It is a link2Cell Cordless Telephone Model No. KX-TG832SK or KX-TG833SK.
Again...I am wanting to unblock a telephone number from a landline.

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Okay
You are using a Panasonic phone?

image

Customer Replay


Yes

Top answer

Okay, thanks
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!
To erase a number from your blocked calls list;

  1. Press [MENU] [#] [2] [1] [7]
  2. Press the [▲] or the [▼] button to select the telephone number that you want to erase.
  3. Press [ERASE]

Please let me know once you done it so we can go further

Customer Replay

The number is not registered in my contact list. I do not use a contact list on my Panasonic phone.

Can you try to call the number, please?

Customer Replay

I did call the number and she is able to answer. The issue is that when she calls me the call is blocked.

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Okay
I'm sorry but seems this is the only way to resolve it provided by the phone vendor was the instruction I sent you above

Customer Replay

Thank you…

Try those steps again, please

Customer Replay

Still trying.

Okay
Any success?

Customer Replay

No success. However, I may have to scroll through 100+ numbers to find hers.

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Good job, *****

Customer Replay

Should I have her call me? Will I be able to bring up her number more quickly. Truly I have several hundred numbers that have been blocked over the last 6 months.

Yes, try that
Keep me posted!

Customer Replay

It went through this time.

Do you have any additional questions I can help you with?

Customer Replay

No. Thank you for all your help today.

I am so pleased to see your issue got resolved!

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Comments

3 comments
LogicGuru23$
Invalid Date
The instruction provided by the expert didn't work for my phone model. It seems like there's a compatibility issue.
Alice
Invalid Date
Just following the steps, hope it works.
Giggles
Invalid Date
Expected better, disappointed with the solution

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