Updated: March 21, 2023
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by Mykola Hezhoian
Tech Expert & Writer
488 resolved issues

Locked my honeywell wall thermostat by mistake

I can not unlock ... please help

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay

nice meeting you

Customer Replay

do you need a photo of my wall unit?

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Yes, sure
To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.


Received, thanks
What troubleshooting have you done so far?

Customer Replay

Tried to hit middle button

And what`s the result?

Customer Replay

i dont know where to start. I don't have an instruction manual.
Nothing happens when i press the middle button

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Do you have T4 Pro one?

Customer Replay

I thought it meant did what i did work
It is a Proseries
not sure if T4

Please, try to click on center button
And enter the password - 1234

Customer Replay

It does nothing when predd
where do i add 1234

I will explain you
First of all press center button

Customer Replay

i enter i got it it works now it is no longer locker

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Then press the plus or minus buttons to change the first digit of the passcode, then press the select button and repeat with all digits
Did you succeed?

Customer Replay

it is working correctly
thanks for your help

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

no thank-you
have a great day

I am so pleased to see your issue got resolved!

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