Updated: March 14, 2023
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by Yelyzaveta Tsyplenko
Tech Expert & Writer
506 resolved issues

It is a T3R thermostat which is flashing the year and will not respond to any of the control buttons

author

Hello, thank you for using Howly.
Have you tried something by yourself with the T3R thermostat?

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Customer Replay

no

author

Could you please tell me if you started having this issue recently or was it present after you first set up the device?

Customer Replay

Set up last April when I had a new boiler into

author

I see, and when did the thermostat stopped responding?

Customer Replay

Stalled. Worked fine until this morning

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author

Got it, have you checked if the device needs the batteries to be replaced?

Customer Replay

Sorted. Thankyou

author

Good to know! Was the issue with the batteries, *****?

Customer Replay

Yes but initially couldn't get cover off

author

Oh, I see! Does everything work properly now?

Customer Replay

Yes

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author

Happy to hear that!
Do you have any additional questions I can help you with?

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506 resolved issues
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