Hello, thank you for using Howly.
Have you tried something by yourself with the T3R thermostat?
no
Could you please tell me if you started having this issue recently or was it present after you first set up the device?
Set up last April when I had a new boiler into
I see, and when did the thermostat stopped responding?
Stalled. Worked fine until this morning
Got it, have you checked if the device needs the batteries to be replaced?
Sorted. Thankyou
Good to know! Was the issue with the batteries, *****?
Yes but initially couldn't get cover off
Oh, I see! Does everything work properly now?
Yes
Happy to hear that!
Do you have any additional questions I can help you with?
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