Updated: March 19, 2023
269 Views
Was it helpful?
author
by Samanta Jones
Tech Expert & Writer
498 resolved issues

I'm trying to get answers why my Maytag washer won't empty or open the door

author



Hello! Thank you for choosing our service. May I know your first name, please?

Customer Replay


*****

author


Nice to meet you, *****!

Customer Replay


Nice too meet you also

author


Were you using a "Fresh Hold" cycle (available on some models)?

Customer Replay


No

banner 3
author


Got it
Do you have front load washer?

Customer Replay


Yes it's a maytag maxima

image

Customer Replay




Thank you
When using one of these cycles, the door will remain locked until the cancel button is pushed. This is normal.
If the washer will not unlock at the end of a wash cycle, unplug the washer or disconnect power. Wait approximately 2 minutes for control to reset.
Reconnect power to washer (plug in). Run a "Drain and Spin" cycle. The door should unlock after this is complete.

author


You say for 2 minutes

Customer Replay


Yes

banner 6
author


Will the door lock light still be lit up

Customer Replay


You need to follow the instructions

Customer Replay


Thank you
Are you still with me? What stage are you at?

author


Thank you that took care of it

Customer Replay


Did it work out for you?

banner 9
author


Yes thank you

Customer Replay


 Great!
I am so pleased to see your issue got resolved!

https://imagedelivery.net/cT5c9Z7JJOphL0SI-n4Eyw/5302686d-666c-4866-708c-54a2a2024200/width=80
Our expert Samanta is online and ready to resolve your issues
498 resolved issues
Share on:
Copy to clipbord
Was it helpful?

Get answers until you're satisfied

/images/experts/tech/DannisK.webp
/images/experts/tech/StacyS.webp
/images/experts/tech/BorisP.webp

14 verified experts are online now

Ross V.

Expert's Assistant

Ross V.
Ask your question here

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info