Updated: March 30, 2023
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by Jolene Haston
Tech Expert & Writer
497 resolved issues
Verified Expert in:
Smartphones, Apps, 4G/5G issues, Mac issues

I'm experiencing some problems at checkout it's not allowing me to make payment for my items using my visa debit card

which I've been using to pay for previous items
author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Could you please clarify what service/company you refer to?

Customer Replay

I'm having problems making payment at checkout with my visa debit card I've been using to pay for previous items can you help me with this ASI have two sellers waiting to be paid

author

What is the service you are using?

Customer Replay

What do you mean by service

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author

Where do you experience those issues with your payment? Some website or app?

Customer Replay

my eBay app

image

author

Thanks for clarifying.
What error message do you receive when you try to checkout?

Customer Replay

It's a red error telling me to try using another card

author

It indicates that the card you are using is invalid.
The card may be expired

Customer Replay

My card doesn't expire till *****

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author

Got it.
Please try to remove it and add again.

Customer Replay

Can you tell me how to do this

author

In your paymant details payment delete the current card, and add it again

Customer Replay

Thanks for your help I'll give it a try

author

You are welcome!
Take your time,*****!

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