Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you please clarify what service/company you refer to?
I'm having problems making payment at checkout with my visa debit card I've been using to pay for previous items can you help me with this ASI have two sellers waiting to be paid
What is the service you are using?
What do you mean by service
Where do you experience those issues with your payment? Some website or app?
my eBay app
Thanks for clarifying.
What error message do you receive when you try to checkout?
It's a red error telling me to try using another card
It indicates that the card you are using is invalid.
The card may be expired
My card doesn't expire till *****
Got it.
Please try to remove it and add again.
Can you tell me how to do this
In your paymant details payment delete the current card, and add it again
Thanks for your help I'll give it a try
You are welcome!
Take your time,*****!
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