Created: December 8, 2022

I’m experiencing some problems at checkout it’s not allowing me to make payment for my items using my visa debit card

which I've been using to pay for previous items
Last Edit: January 6, 2023
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Jolene Haston
Jolene Haston Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Jolene Haston
Jolene Haston Tech Expert & Writer
Nice to meet you, *****!
Could you please clarify what service/company you refer to?
Customer Reply
I'm having problems making payment at checkout with my visa debit card I've been using to pay for previous items can you help me with this ASI have two sellers waiting to be paid
Jolene Haston
Jolene Haston Tech Expert & Writer
What is the service you are using?
Customer Reply
What do you mean by service
Jolene Haston
Jolene Haston Tech Expert & Writer
Where do you experience those issues with your payment? Some website or app?
Customer Reply
my eBay app
Jolene Haston
Jolene Haston Tech Expert & Writer
Thanks for clarifying.
What error message do you receive when you try to checkout?
Customer Reply
It's a red error telling me to try using another card
Jolene Haston
Jolene Haston Tech Expert & Writer
It indicates that the card you are using is invalid.
The card may be expired
Customer Reply
My card doesn't expire till *****
Jolene Haston
Jolene Haston Tech Expert & Writer
Got it.
Please try to remove it and add again.
Customer Reply
Can you tell me how to do this
Jolene Haston
Jolene Haston Tech Expert & Writer
In your paymant details payment delete the current card, and add it again
Customer Reply
Thanks for your help I'll give it a try
Jolene Haston
Jolene Haston Tech Expert & Writer
You are welcome!
Take your time,*****!

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