Updated: March 18, 2023
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I want to cancel my care.com account

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
To close your account, follow these steps:

  1. From the Me drop-down menu at the top of the page (or Care.com hamburger drop-down menu for smaller windows), click Settings & Privacy. Click on the link to go directly there. https://www.care.com/member/profile.do
  2. Scroll down to Membership Information and select Close Account.
  3. Select the reason for closure from the drop-down menu and click Continue.
Customer Replay

When I click Cancel Membership it takes me to a page with opportunities for service

You have to scroll down to Membership Information and select Close Account .

Customer Replay

Thank you for your assistance. It is now cancelled

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