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I paid for a Zoom pro package but my meeting cut off after 40 minutes
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Let us try to activate it together:
OK.
- Sign in to the Zoom web portal. https://zoom.us/signin
In the navigation panel, click Account Management, then Billing.
- In the Current Plans tab, click Upgrade Account.
- In the box of the plan you want to purchase, click Upgrade.
Will I be billed again? I already paid for the upgrade.===
Do you have this option active now?
This is frustrating. I need a fix for my problem, not more pages to join, charges to pay and stuff to fill out. I paid for pro. I just want what I paid for without this run a round.
I understand.
Was your payment accepted?
Give me one minute to check with my bank.
Of course.
That may be the problem, I dont see a payment to zoom listed. I will try again to do the upgrade. Thank you.
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