
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Let us try to activate it together:
Let us try to activate it together:
Customer Reply
OK.

1. Sign in to the Zoom web portal. https://zoom.us/signin

2. In the navigation panel, click Account Management, then Billing.
3. In the Current Plans tab, click Upgrade Account.
4. In the box of the plan you want to purchase, click Upgrade.

2. In the navigation panel, click Account Management, then Billing.
3. In the Current Plans tab, click Upgrade Account.
4. In the box of the plan you want to purchase, click Upgrade.
Customer Reply
Will I be billed again? I already paid for the upgrade.===

Do you have this option active now?
Customer Reply
This is frustrating. I need a fix for my problem, not more pages to join, charges to pay and stuff to fill out. I paid for pro. I just want what I paid for without this run a round.

I understand.
Was your payment accepted?
Was your payment accepted?
Customer Reply
Give me one minute to check with my bank.

Of course.
Customer Reply
That may be the problem, I dont see a payment to zoom listed. I will try again to do the upgrade. Thank you.
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