Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
You want to access your outlook email address, correct?
I am really stressed out. I'm 79, not a computer person. I need access to my email
I understand
I'm going to help you out!
If I could only verbally explain my situation
Currently, we don't have an option to communicate via calls. However, I am ready to tackle this problem with you right now via chat.
It's complicated, good luck
Its okay
Where do we begin?
Could you please tell me wich email address you want to access?
*****@outlook.com
Okay
Please go to login.microsoftonline.com and paste your email address
It's my current email address
Great!
So you are now entered your outlook account?
Yes. My only question is when I logon like all ways, will Microsoft Edge and Outlook still have my current email
Answer to your previous question is yes.
Let me see
i just checked, all is good
Great.
Is there anything else I can do for you today?
I must thank you from the deepest recesses of my heart. Thank you so such!!!
You're welcome!
I am so pleased to see your issue got resolved!
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