Created: February 8, 2023

I need to access my outlook email address

I have been using *****@outlook.com as my email address. Now, when I tried to get my email , my old email *****@msn.com shows up. I thought I had cancelled it
Last Edit: February 8, 2023
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Sofiia Tsiunyk
Sofiia Tsiunyk Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Sofiia Tsiunyk
Sofiia Tsiunyk Tech Expert & Writer
Nice to meet you, *****!
You want to access your outlook email address, correct?
Customer Reply
I am really stressed out. I'm 79, not a computer person. I need access to my email
Sofiia Tsiunyk
Sofiia Tsiunyk Tech Expert & Writer
I understand
I'm going to help you out!
Customer Reply
If I could only verbally explain my situation
Sofiia Tsiunyk
Sofiia Tsiunyk Tech Expert & Writer
Currently, we don't have an option to communicate via calls. However, I am ready to tackle this problem with you right now via chat.
Customer Reply
It's complicated, good luck
Sofiia Tsiunyk
Sofiia Tsiunyk Tech Expert & Writer
Its okay
Customer Reply
Where do we begin?
Sofiia Tsiunyk
Sofiia Tsiunyk Tech Expert & Writer
Could you please tell me wich email address you want to access?
Customer Reply
*****@outlook.com
Sofiia Tsiunyk
Sofiia Tsiunyk Tech Expert & Writer
Okay
Please go to login.microsoftonline.com and paste your email address
Customer Reply
It's my current email address
Sofiia Tsiunyk
Sofiia Tsiunyk Tech Expert & Writer
Great!
So you are now entered your outlook account?
Customer Reply
Yes. My only question is when I logon like all ways, will Microsoft Edge and Outlook still have my current email
Answer to your previous question is yes.
Sofiia Tsiunyk
Sofiia Tsiunyk Tech Expert & Writer
Let me see
Customer Reply
i just checked, all is good
Sofiia Tsiunyk
Sofiia Tsiunyk Tech Expert & Writer
Great.
Is there anything else I can do for you today?
Customer Reply
I must thank you from the deepest recesses of my heart. Thank you so such!!!
Sofiia Tsiunyk
Sofiia Tsiunyk Tech Expert & Writer
You're welcome!
I am so pleased to see your issue got resolved!
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