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Can you please specify the model of your Panasonic TV?
Does the tv have to be on a specific channel to operate correctly.
flatscreen
No, the TV does not have to be on a specific channel to operate correctly. You just need to make sure that the input is selected and set correctly. You will need to check in your TV’s settings menu for the correct input and make sure that it is connected to the proper port on the TV and the cable box.
How do I set the input on the tv screen??
Can you please specify if your Panasonic TV is the Smart one?
Yes
2014 model
Thank you for the information!
You can change the input setting on your Panasonic TV by accessing the TV’s menu. Please, follow the instruction below:
The tv is scanning for cable channels now.
Good! Please, keep me updated!
It is not finding any analog or digital channels.
Did you choose the correct input?
Yes,
Can you please check the connection of your cable box to your TV?
the connections are correct
Thank you for the information!
Let’s do the following to reset your cable box:
the cable box is booting
Good! Please, keep me updated!
Still nothing.
Could you navigate to Settings again and try all Input options, please?
It seems to be working now, please hold.
Okay, all set. It is working correctly
Can I help you with anything else?
No thank you. I’m done. Have a good evening. You have been most helpful. Good night and thank you!
You are welcome!
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