Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Could you provide more details on this stick for game extension that you have?
Could you provide more details on this stick for game extension that you have?
Customer Reply
Yes
Please do, it would be really helpful
Customer Reply
It's a rendaysa 128Gb game booster plug game pack for PlayStation accessories built-in 15000 games for true Blue mini PS1
Got you
Please let me know, have you tried any steps to connect it already?
Please let me know, have you tried any steps to connect it already?
Customer Reply
About 5 times it didn't come with instructions
Do you want me to send you a picture of it?
Do you want me to send you a picture of it?
Could you let me know how exactly did you try to connect it to your PlayStation classic mini? For me to provide you with further steps we should try
Customer Reply
It comes with a USB plug in
Right
Do you use port 1 or 2 to plug it into your PlayStation?
Do you use port 1 or 2 to plug it into your PlayStation?
Customer Reply
1
Ok. As per my check, there is not much to set up actually. All you need to do it plug the USB into the port and wait like 1 minute for it to load
What happens when you do that?
What happens when you do that?
Customer Reply
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Got you, you have this type of connection.
Customer Reply
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Thank you
Actually, you can use the USB and plug it into the PlayStation Mini itself, without this USB cable. You should see port 1 and port 2 on your PlayStation, do you have see them on your device?
Actually, you can use the USB and plug it into the PlayStation Mini itself, without this USB cable. You should see port 1 and port 2 on your PlayStation, do you have see them on your device?
Customer Reply
I used the USB cord because I don't think the second port works
Oh, I see.
Customer Reply
No no no. I think it might be working
I just needed help installing it
I just needed help installing it
That's good. Did you plug it into port 2? Once it's done, click on the button on your PlayStation located on its left side
Customer Reply
Yes
Bear with me!
It says load core
Bear with me!
It says load core
Can you take a picture of your PlayStation and add it here in chat as well?
Customer Reply
Yes
Thank you, waiting
Customer Reply
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I see there's some games on it but not all of them
I guess I need to load the application. I just don't want to mess it up
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I see there's some games on it but not all of them
I guess I need to load the application. I just don't want to mess it up
Got the pictures
Customer Reply
It's supposed to have game boy PlayStation Gameboy advance Nintendo all those consoles on it
Please try these steps:
Unplug the USB, wait for 60 seconds, then plug it back in when you plug the USB into the PlayStation, you should see a blue PlayStation Logo on your screen
Then, click on Start button.
You should see a list of the games available on that page.
From that menu, choose the one you need and click on Play button or try X instead if there is no Play
button
Then you should wait till everything is loaded
Unplug the USB, wait for 60 seconds, then plug it back in when you plug the USB into the PlayStation, you should see a blue PlayStation Logo on your screen
Then, click on Start button.
You should see a list of the games available on that page.
From that menu, choose the one you need and click on Play button or try X instead if there is no Play
button
Then you should wait till everything is loaded
Customer Reply
Okay bear with me. It didn't work the first time
Take your time, I am here in chat
Customer Reply
Okay do I turn the PlayStation off then turn it on and then leave the game stick in the USB slot
Before I turn the PlayStation on, does the USB stick stay in the PlayStation?
Before I turn the PlayStation on, does the USB stick stay in the PlayStation?
Turn the Playstation off, then unplug the USB from the port 2. Wait for 60 seconds
Then turn the Play station back on and plug in the USB to port 2
Then turn the Play station back on and plug in the USB to port 2
Customer Reply
Okay, it takes me to a screen that says main menu
Did you see a Logo like this?
Customer Reply
No
Like this
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Like this
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Ok. When you go to Applications, what do you see there?
Customer Reply
Okay an applications. I only see 18 games.
At the bottom left screen it says retro Boot 1.1 no core
And in main menu it says load core or load content
At the bottom left screen it says retro Boot 1.1 no core
And in main menu it says load core or load content
Got you.
Seems like most of the data has not been loaded.
Seems like most of the data has not been loaded.
Customer Reply
I can take you to the next page of load core
Indeed. Usually, when you connect this stick to your PlayStation for the first time, you should see just a PlayStation logo, as I showed you before. To load all the data from a USB, you should click on X button on your console.
Is it possible that you missed some of these steps?
Is it possible that you missed some of these steps?
Customer Reply
I guess
I still don't know how it works
I still don't know how it works
No worries. Try to follow the same steps I have provided before. Disconnect your USB stick, turn of the Play station, allow it some time, then connect everything again. Don't forget to Click on the left button on your Playstation to turn it on
Customer Reply
Ok
Keep me informed, please
Customer Reply
Ok sorry
I think it's been a minute
I think it's been a minute
No worries, take your time
Customer Reply
When I went into load core it had a lot of files that had video game symbols on it but I couldn't get anything to play
Okay, I'm going to try plugging it in one more time
Okay, I'm going to try plugging it in one more time
Ok, do that
Customer Reply
So I plug it in then turn the PlayStation on
Yes
Customer Reply
I'm sorry it's just doing the same thing
I see.
Customer Reply
Is there any way you can call me?
Currently, we don't have an option to communicate via calls. However, I am ready to tackle this problem with you right now via chat.
Customer Reply
Ok
I'm loading something. I don't know what it's going to do
I'm loading something. I don't know what it's going to do
I see.
keep me informed, please
keep me informed, please
Customer Reply
Okay I have something here. I don't know if this is it. I'm going to send you a picture
Sure
Customer Reply
Lol I think this is it
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Visitor uploaded: PXL_20221130_002417634.jpg
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Size: 2644930
Did you load the games that were missing?
Customer Reply
Now I'm going to try to play one of the games
Do that, sure
Let me know how it's going
Let me know how it's going
Customer Reply
It actually works. Pretty cool
Perfect!
I am glad the issue is sorted out, *****!
Is there anything else I can do for you today?
I am glad the issue is sorted out, *****!
Is there anything else I can do for you today?
Customer Reply
No thanks a lot 😁
It was my pleasure chatting with you, ***** :)
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
Customer Reply
Yes, thank you very much and have a good one
Thank you :)
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