Updated: March 19, 2023
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by Oliver Maslou
Tech Expert & Writer
849 resolved issues

I just bought a KNS bread machine, it states first use to oil or butter pan which I did

Moved it to 14 bake mode. How do I add the 10 minutes to the time?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Just to clarify, your bread machine is working fine and you want to add time to it?

Customer Replay

how do I manually add the 10 minutes when I first use the machine

Got it, could you tell me the exact model of your KNS?

Customer Replay

first time using it and manual said to add butter to bread pan and run 10 minutes

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Understood, thanks for clarifying that

Customer Replay



Thanks a lot.
Just to clarify, could you locate the "+" and "-" buttons?

Customer Replay


And is the KNS turned on?

Customer Replay

but only goes to1:00 then loops back
Does not go beyond 1:00

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Just to clarify once again, your KNS is in mode 14 bake, correct?

Customer Replay

KBS model MBF-004 is mode 14 bake
but 3:11 showed up as time and I need to change it to 10 minutes

You see 3:11 on the timer right now?

Customer Replay

i tried to change it so it now shows 1:00

Got it, thanks for clarifying that. Please, try to start your baker now and wait for a minute

Customer Replay

Yes one minute and hit start

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Yes, that is correct

Customer Replay

Doesn’t seem to be doing anything
how will I know if it started

You should see the timer to count down
Could you please unplug the baker from the outlet for a minute and plug it back in?

Customer Replay

okay I do smell the smoke slightly

Understood, and does it come from the baker itself?

Customer Replay

I smell it from behind the baker
just under the hinge
snd the timer is counting down now

Got it. No worries, that's a normal phenomenon, it's caused by the high-temperature oxidation of the protective film on the heat tube
Just to clarify, you haven't plugged out the baker, correct?

Customer Replay

correct when I went to unplug it I then smelled the smoke

Understood. For now, let's wait until the timer reaches 0:00

Customer Replay

so it reads 0:58 now

Oh, just to clarify, was it 01:00 or 00:10?

Customer Replay

so is the 0: hours then 00 minutes
it was originally 1:00
so does the one means hours

Thanks for clarifying that. It seems like we launched the baker for an hour :) Please, when the timer reaches 00:50, press and hold the "START/STOP Pause" button for 3 seconds
After that, please, unplug the power cord and wait until the baker totally cools down

Customer Replay

got it. So it should have been 0:10. When I hit start

Yes, that is correct, I'm sorry for misreading it :)

Customer Replay

Okay just held the button for three seconds
now shows the 3:11 again

Got it, has the baker stopped?

Customer Replay

seems like it no more smoke

Understood. Please, unplug the power from your baker and let it totally cool down. After that, please, clean it and it'll be ready for use

Customer Replay

Great thank you so much

Is there anything else I can do for you today?

Customer Replay

no I can’t wait to bake bread tomorrow. Have a wonderful weekend

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

Customer Replay

thank you

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