Updated: March 22, 2023
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by Mykola Hezhoian
Tech Expert & Writer
488 resolved issues

I have a phone from which I cannot seem to erase a phone call back number

It keeps flashing. I have the model phone #. It is KX-TGA 470

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay

I want to erase a message from my phone


Okay, I will help you
Do you want to erase a regular SMS or in a different messenger?

Customer Replay

a voice message

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What application do you want to erase it from?

Customer Replay

this is not a smart phone

What troubleshooting have you done so far?

Customer Replay

This is a voice message that comes through when a phone call is in process. we don't know how to access that voice mail so that the message can be erased. otherwise we use an answering machine

I see
Let's try the following instructions:

  1. Press [ MENU ].
  2. Press the arrow up ▲Up Arrow or down ▼Down Arrow button to select "Answering device".
  3. Press [ SELECT ].
  4. Press the arrow up ▲Up Arrow or down ▼Down Arrow button to select "Erase all", press [ SELECT ].
Customer Replay

ok it looks like that worked

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Customer Replay

thank you very much

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

no, thank you

We are glad that you have resolved your issue using Howly!

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