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How can I help you today?
I have a KitchenAid gas stove and I can’t set the preheat temp to anything above 260
I got it
Can you please specify the model of your stove?
don’t know. It’s gas
Okay
Can it be set above 260 before?
yes. Always set at350 up until today
Undertood
Do you see C or F near the temperature?
c flashing beside temp
If the display shows C instead of F, the control has been set for Celsius temperature operation. It may be done accidentally
how do I change to F
May I ask you to send me a photo of your control panel?
Or, find the model number. On the cooktop's liner, beneath the burners or inside the door
hold on
Sure, take your time!
Model: KSGB900ESS0
Thank you for the provided intromation!
I can confirm it is set to Celsius. How do I set it back to Fahrenheit?
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them for you!
Don’t have Settings/clock. Have clock/tools
Press this
nothing happens when clock/tools is pressed. Just 2 beeps
You should press it and hold until "TEMP UNIT" is displayed.
Got it. Problem was I was trying to change it while oven was on. It’s in degrees Fahrenheit now. Problem solved. Thank you very much
So glad to hear!
Is there anything else I can do for you today?
no thank you again. Bye
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