Hello, thank you for using Howly.
Have you tried to track your orders?
Yes it keep saying it's delivered but when I pick it up my order isn't there my first order I haven't received it and it's been 3 months
Can my order be reship
All 3 orders
Are you signed into your account now?
Yes ma'am
Great!
To contact SHEIN directly:
Alternative: contact them via email at service@shein.com.
I recommend trying Live Chat first (they usually respond faster there).
You can contact them to issue a refund
OK do they have a phone number
Unfortunately, they can't be reached by a phone
OK can I have their email address
Sure! You can contact them at service@shein.com
OK thanks so much and have a good blessed day
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?
No thank you you been wonderful helping me
Great!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
You too thank you
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