Updated: March 18, 2023
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by Maksym Prykhodchenko
Tech Expert & Writer
492 resolved issues
Verified Expert in:
Smartphones, Gadgets, Laptops issues

I can’t login to my instagram account because of the 2 factor authentication

now I can’t get the code sent to my number please help me
author

Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay

*****

author

Nice to meet you, *****!
Did you try to reset your password?

image

Customer Replay

Yeah I did but the 2 factor authentication won’t send any code to my number
I can give you my login to help me try

author

Could you please provide a phone number or email associated with your account?

Customer Replay

*****@gmail.com
+*******

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author

Thank you so much!
Did you get any SMS?

Customer Replay

Yeah
ig sent a link

author

Could you open it?

Customer Replay

It is not showing anything

author

Please follow this link: instagram.com tap to "Forgot password" and enter your phone number.

Customer Replay

I gat my account omg thanks so much

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author

You are welcome!:)
I am so pleased to see your issue got resolved!

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492 resolved issues
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