Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Can you tell me the brand and model of both the old and new thermostats?
Can you tell me the brand and model of both the old and new thermostats?
Customer Reply
TY
What is the brand and the model of both the old and new thermostats?
Customer Reply
OLD IS APRILAIRE BUT I DONE SEE A MODEL. NEW IS GOOGLE NEST
Ok, thank you
Customer Reply
ON THE OLD THERMOSTAT, THERE IS A JUMPER FROM R TO RC. IF I INCLUDE RC IN THE COMPATIBILITY CHECK GOOGLE HOME REPORTS THAT MY SYSTEM IS NOT COMPATIBLE. BUT IF I INCLUDE R ONLY, THEN IT IS COMPATIBLE. THE RED WIRE FROM THE FURNACE IS CONNECTED TO THE RC TERMINAL BUT ELECTRICALLY THAT IS THE SAME AS THE R TERMINAL. I SUSPECT THAT I SHOULD NOT REPORT A CONNECTION TO BOTH R AND RC IN THE COMPATIBILITY CHECK.
Unlike most thermostats, Google Nest thermostats do not use jumper wires.
If your current thermostat has jumper wires, do not connect them to your Nest thermostat.
An R wire can go into a Nest Learning Thermostat's Rc or Rh connector.
If your current thermostat has jumper wires, do not connect them to your Nest thermostat.
An R wire can go into a Nest Learning Thermostat's Rc or Rh connector.
Customer Reply
OK, THE R WIRE ON THE OLD WENT TO THE RC TERMINAL WHICH WAS JUMPERED TO THE R TERMINAL. SO IS IT OKAY FOR ME TO CONNECT THE R WIRE FROM THE FURNACE TO THE R TERMINAL ON THE NEXT?
NEST
NEST
Yes, it should be fine
Customer Reply
OKAY, THANK YOU
Sure, you are welcome!
Is there anything else I can do for you today?
Is there anything else I can do for you today?
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