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How to connect the mini blink?
- On the Blink app Home screen, tap the + icon in the top right corner.
- On Add Device, tap the Mini Camera.
- You will be instructed to plug in your camera and wait for the lights on the camera's face to appear.
- Once the camera successfully connects to your network and reaches out to the Blink servers, your Mini is added.
ok, and thank you
Please let me know if you need any further assistance.
it's asking to capture the QR code on the camera
Please check if your Camera has a QR code on it.
I have and scanned also
Great!
Now please follow the on-screen instructions.
Found my wi-fi network and selected it
it now asks for the wi-fi p/word
Please now enter your Wi-fi password.
this is where it goes wrong
Do you know your Wi-fi password?
When I enter my wi-fi p/word it does not accept it
Do you know where your router is located?
yes
I have the card with the p/word on it
Could you please check on the bottom of your router, your Wi-fi password and enter it in the app?
Have checked
this is the p/word =
Please do not share it with me.
Just make sure to enter it correctly in the app.
ahh sorry
ok
updating the Firmware on camera
wowwwwwwwww
it has connected
Great news!
Now you can fully use it!
thank you so much
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?
yes,
no lights are showing now, is that normal?
Have you already mounted the camera?
no
is connect via computer at present
Depending on the orientation of where the camera will live, you will use one of the two mounting points:
- The vertical mounting point is located above the USB port at the rear of the camera.
- The horizontal mounting point is located at the bottom of the unit.
- The Mini can also fit onto other standard Blink camera mounts.
got it
Let me know when it's mounted and I will give you further instructions.
What will happen when I connect to a permenant live
Sorry, what do you mean by permanent live?
power supply
A permanent power supply?
yes
In order to power the camera you will need to plug the power supply into your wall outlet.
Which you can always move.
already done so, just have to put in position
Great!
But first please make sure to put it into position and then only plug it in.
I understand
Great!
Let me know when you've mounted it and I will send you further instructions.
I now have the camera mounted but not plugged in as you instructed
Okay, sounds great!
To set up your new camera, you will need to download the Blink app and set up a Blink Account.
Could you please specify what model phone you have?
I have a Samsun Galaxy A80, but I have already setup a Blink account, and am logged in
My camera is recognized
Okay, great! Have you added your camera to the app?
Yes
Okay, then the setup should be done.
Can I plug it in now?
When you set up your camera in the Blink app it is supposed to instruct you to plug in your camera. Have you completed that step already?
Yes, but you said not to plug it in, so it is now disconnected
Yes, I said to make sure to put it into position and then only plug it in.
So it needed to be plugged in during the setup.
It is plugged in and I can see video
Do you see the video in the app on your phone?
yes
Is there a way that I can view on my computer?
Unfortunately, Blink doesn’t have an app for Mac or Windows yet.
ok, I understand
Is there anything else I can do for you today?
No thank you, you have been fantastic,
Thank you for all your help and patience
It’s a pleasure to help!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
thank you and goodbye
Goodbye!
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