Updated: March 20, 2023
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by Anna Chernetska
Tech Expert & Writer
712 resolved issues
Verified Expert in:
Smartphones, Tablets, Apps, 4G/5G issues

How do you program the vtech phone

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Can you please explain the issue in detail?

Customer Replay

I was trying to get the phone to work with my company that I use, and they told me to go to settings and i somehow got that now I am in French language and cannot get english back

Thank you for the information!
Could you clarify the exact model of your VTech phone?

Customer Replay

It just say vtech

banner 3

Got it.
Is there the 'MENU/SELECT' button on it?

Customer Replay

yes

Great!
Do these steps, please:

  1. Press MENU/SELECT when the handset is not in use.
  2. Press or to select >SETTINGS, then press MENU/SELECT.
  3. Press or to select >LCD LANGUAGE, then press.

Is everything clear with the provided instruction?

Customer Replay

The menu/select is on one button. I don't know how you settings. Menu is on the upper half of the button and select is on the lower part of the button. If I push the upper part of the button I get "Rapertoire"

*****, let's do it step by step

  1. Press MENU/SELECT
Customer Replay

OK

banner 6

Is it done?

Customer Replay

The upper or lower part of the button

Can you press the whole button?

Customer Replay

OK I get Rjout contact

I'm sorry?

Customer Replay

If i press it again I get Repertoire

banner 9

Does your phone look like this?:

image

Customer Replay


Yes it looks like that except it doesnt have the red line on the top

Great!
Did you press the button on the top right?
i mean on the phone

Customer Replay

yes
yes and i get "repertoire

Please, use the down and up arrows to find the Paramètres

Customer Replay

I get alot of different words but not that one

Maybe there's a 'settings' button there?

Customer Replay

I get "Rep afficheur for one. I will send you the others

yeah, it would help us!

Customer Replay

Sonneries, Reg,date/heures
Reglages

That's what we need!

Customer Replay

Adressse web

Choose Reglages, please!

Customer Replay

thats it

Do you see 'Langage LCD' there?

Customer Replay

no

Is there anything with 'LCD'?

Customer Replay

No
how do I select your Reglges

Oh, choose Reglges and click on MENU/SELECT button

Customer Replay

Reglages

Yes, you're right!

Customer Replay

I get Francais flashing
got language

Great!
Choose it and click on MENU/SELECT button

Customer Replay

languageRCL

Choose it, please

Customer Replay

I did it says francais?
francois set

Now use the up and down arrows to select ENGLISH

Customer Replay

The screen is only on for 30 seconds then goes off and I have to start over at the beginning

Oh, got it.

Customer Replay

I got the English but not sure what to push to accept it

click on MENU/SELECT button when you choose it

Customer Replay

I cannot get the enshish option back. As soon as I get it I will menu selt button

Do you choose the 'English' option and click the MENU/SELECT button?

Customer Replay

Ok am on english

Great!
Did everything work?

Customer Replay

I pus the off/cancel button and nothing happens
got a message on top that says New Voicemail. Buit we dont have oice mail

Please clarify, is your phone already in English?

Customer Replay

It is
I can push menu selct and get directory

Okay, *****, got it.

Customer Replay

then it goes to new voice mail
if i oush directory it goes back to Directory
ok

Customer Replay

I mean if I push menu/select button it will go back to Directory
After about 30 seconds it goes back to new voice mail

Thank you for clarifying!

Customer Replay

ok

Do these steps, please:

  1. Press MENU/SELECT
  2. Select Settings
  3. Select 'Clr voicemail' option
Customer Replay

try it

Keep me posted!

Customer Replay

goes to Reset UMIcon
now back to new voice mail
automatically.
after about 15 seconds

At what step did you have problems?

Customer Replay

what does the Reset UM icon mean
and how do I acess the new voice mail message

*****, you don't need to choose it
Did you see the instructions I sent you above?

Customer Replay

OK how do I get rid of it
yes and when i did that i got the reset the UMicon

*****, let's do it step by step!
1. Press on MENU/SELECT button

Customer Replay

ok
get directory

Use the up arrow to find Settings

Customer Replay

after 15 seconds it reverts to new voice mail
ok
got it
I am on settings

Great!
Press on MENU/SELECT button when you choose it

Customer Replay

done
got LCD language

Now use the up arrow to find Clr voicemail

Customer Replay

got it and selected

Have you already selected this item with the MENU/SELECT button?

Customer Replay

I did and get reaet UM icon
sorry reset
after 15 cesonds reverts new voice mail

Has the message about the new voicemail gone out?

Customer Replay

I think everything is working except how do I get rid of the voice mail thing
no

Please, press and hold down on the '1' button and you will automatically dial your voicemail line
And then you can check your voicemail from there

Customer Replay

It just says #

Hmm, got it, *****

Customer Replay

sorry it says voicemail#

Are you able to check your voicemail from there?

Customer Replay

how do you do that

Do you remember your voicemail password?

Customer Replay

I pushed the big centre button and a phone comes up

understood

Customer Replay

I mean a phone nuber comes up

please, try to dial *99

Customer Replay

Ok I did and get a dial tone and o lt of clicking. But I think that is my comwave propblem. It hink were done.
Thanks

You're welcome, *****!

Customer Replay

You been great

You can try to contact your provider about it

Customer Replay

Ok Bye

Also, we can try to fix your problem again!

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