Updated: March 20, 2023
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by Anna Chernetska
Tech Expert & Writer
712 resolved issues
Verified Expert in:
Smartphones, Tablets, Apps, 4G/5G issues

How do you program the vtech phone

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Can you please explain the issue in detail?

Customer Replay

I was trying to get the phone to work with my company that I use, and they told me to go to settings and i somehow got that now I am in French language and cannot get english back

author

Thank you for the information!
Could you clarify the exact model of your VTech phone?

Customer Replay

It just say vtech

banner 3
author

Got it.
Is there the 'MENU/SELECT' button on it?

Customer Replay

yes

author

Great!
Do these steps, please:

  1. Press MENU/SELECT when the handset is not in use.
  2. Press or to select >SETTINGS, then press MENU/SELECT.
  3. Press or to select >LCD LANGUAGE, then press.

Is everything clear with the provided instruction?

Customer Replay

The menu/select is on one button. I don't know how you settings. Menu is on the upper half of the button and select is on the lower part of the button. If I push the upper part of the button I get "Rapertoire"

author

*****, let's do it step by step

  1. Press MENU/SELECT
Customer Replay

OK

banner 6
author

Is it done?

Customer Replay

The upper or lower part of the button

author

Can you press the whole button?

Customer Replay

OK I get Rjout contact

author

I'm sorry?

Customer Replay

If i press it again I get Repertoire

banner 9
author

Does your phone look like this?:

image

Customer Replay


Yes it looks like that except it doesnt have the red line on the top

author

Great!
Did you press the button on the top right?
i mean on the phone

Customer Replay

yes
yes and i get "repertoire

author

Please, use the down and up arrows to find the Paramètres

Customer Replay

I get alot of different words but not that one

author

Maybe there's a 'settings' button there?

Customer Replay

I get "Rep afficheur for one. I will send you the others

author

yeah, it would help us!

Customer Replay

Sonneries, Reg,date/heures
Reglages

author

That's what we need!

Customer Replay

Adressse web

author

Choose Reglages, please!

Customer Replay

thats it

author

Do you see 'Langage LCD' there?

Customer Replay

no

author

Is there anything with 'LCD'?

Customer Replay

No
how do I select your Reglges

author

Oh, choose Reglges and click on MENU/SELECT button

Customer Replay

Reglages

author

Yes, you're right!

Customer Replay

I get Francais flashing
got language

author

Great!
Choose it and click on MENU/SELECT button

Customer Replay

languageRCL

author

Choose it, please

Customer Replay

I did it says francais?
francois set

author

Now use the up and down arrows to select ENGLISH

Customer Replay

The screen is only on for 30 seconds then goes off and I have to start over at the beginning

author

Oh, got it.

Customer Replay

I got the English but not sure what to push to accept it

author

click on MENU/SELECT button when you choose it

Customer Replay

I cannot get the enshish option back. As soon as I get it I will menu selt button

author

Do you choose the 'English' option and click the MENU/SELECT button?

Customer Replay

Ok am on english

author

Great!
Did everything work?

Customer Replay

I pus the off/cancel button and nothing happens
got a message on top that says New Voicemail. Buit we dont have oice mail

author

Please clarify, is your phone already in English?

Customer Replay

It is
I can push menu selct and get directory

author

Okay, *****, got it.

Customer Replay

then it goes to new voice mail
if i oush directory it goes back to Directory
ok

Customer Replay

I mean if I push menu/select button it will go back to Directory
After about 30 seconds it goes back to new voice mail

author

Thank you for clarifying!

Customer Replay

ok

author

Do these steps, please:

  1. Press MENU/SELECT
  2. Select Settings
  3. Select 'Clr voicemail' option
Customer Replay

try it

author

Keep me posted!

Customer Replay

goes to Reset UMIcon
now back to new voice mail
automatically.
after about 15 seconds

author

At what step did you have problems?

Customer Replay

what does the Reset UM icon mean
and how do I acess the new voice mail message

author

*****, you don't need to choose it
Did you see the instructions I sent you above?

Customer Replay

OK how do I get rid of it
yes and when i did that i got the reset the UMicon

author

*****, let's do it step by step!
1. Press on MENU/SELECT button

Customer Replay

ok
get directory

author

Use the up arrow to find Settings

Customer Replay

after 15 seconds it reverts to new voice mail
ok
got it
I am on settings

author

Great!
Press on MENU/SELECT button when you choose it

Customer Replay

done
got LCD language

author

Now use the up arrow to find Clr voicemail

Customer Replay

got it and selected

author

Have you already selected this item with the MENU/SELECT button?

Customer Replay

I did and get reaet UM icon
sorry reset
after 15 cesonds reverts new voice mail

author

Has the message about the new voicemail gone out?

Customer Replay

I think everything is working except how do I get rid of the voice mail thing
no

author

Please, press and hold down on the '1' button and you will automatically dial your voicemail line
And then you can check your voicemail from there

Customer Replay

It just says #

author

Hmm, got it, *****

Customer Replay

sorry it says voicemail#

author

Are you able to check your voicemail from there?

Customer Replay

how do you do that

author

Do you remember your voicemail password?

Customer Replay

I pushed the big centre button and a phone comes up

author

understood

Customer Replay

I mean a phone nuber comes up

author

please, try to dial *99

Customer Replay

Ok I did and get a dial tone and o lt of clicking. But I think that is my comwave propblem. It hink were done.
Thanks

author

You're welcome, *****!

Customer Replay

You been great

author

You can try to contact your provider about it

Customer Replay

Ok Bye

author

Also, we can try to fix your problem again!

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