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Electronics & Household, Home network, Smart home devices issues, Smart TV issues
How do I update my Espnplus account and change payment method
Short summary:
- Open the ESPN App on your device.
- Look for the "Log In" button (below the blue "Sign Up" button) and click on it.
- On the Log In screen, select "Need help logging in?" to retrieve your user information.
- Follow the prompts and submit the requested information to retrieve your user information.
- If you can't find the "Log In" button or the blue button, go to the settings of the app.
- In the settings, look for options such as "Log out" or "Account information."
- Tap on the "Log out" button to sign out of your current account.
- Once signed out, go back to the ESPN App and click on the "Log In" button.
- Select "Need help with logging in?" to reset your password.
- Follow the prompts to reset your password and enter the new password.
- Open the ESPN app on your TV and check if everything is working correctly.
- If you encounter any buffering or playback issues, try restarting the app or troubleshooting your internet connection.
Hello, thank you for using Howly.
May I ask if you have the ESPN application installed?
Yes I have it installed
Okay, that`s great!
Please do the following:
- Open the ESPN App on your device
- Click on the "Log In" button (below the blue "Sign Up" button).
- On the Log In screen, select "Need help logging in?" and submit the requested information to retrieve your user information.
Once you complete these three steps, kindly let me know so I can guide you further, thank you!
Won't let me have the choice
What choice do you mean?
Can't see the sign up or blue button
What do you see in the app?
Setting or search
Please go to the settings
What do you see then?
Log out, subscribe account information
Got it
You are already signed in
Do you want just to change the payment info or change the payment and reset the password?
Yes, but I think I need my password to add my new tv
Then please tap on sign-out button
Do see the "Need help with logging in" option?
I got that now but tv is just buffering
Let's reset the password first
Please press on "Need help with logging in"
I did that
Got it
What do you see on the screen?
College softball on and Texas but it's not playing , it's showing same girl
Understood
Do you see the field for code entering?
No
I entered 1 code and reset my password
So you are managed to reset it, right?
Yes just trying to watch espnplus now
Got it
Now please open the Espn app on your TV
It just started to play
I think we're good
Do you that everything is working well?
Yes, thank you so much
You are welcome.
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