Created: January 18, 2023

How do i register my alexa

Last Edit: January 18, 2023
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Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Nice to meet you, *****!
Could you tell me, please, what troubleshooting have you done so far?
Customer Reply
how do i connect my alexa to wifi
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Please tell me, have you downloaded the Alexa app?
Customer Reply
tried it on amazon alexa but did not work
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Could you please clarify?
Customer Reply
i dont know what is the alexa app
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Understood. Please tell me do you use an iPhone or an Android?
Customer Reply
android
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Got you. Could you please open the Play Store on your phone and in the search field type in "Alexa"?
Please, keep me posted.
Customer Reply
just doing that now
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Good! Let me know how everything going :)
Customer Reply
typed in alexa and trying to find alexa app
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Okay, do you see anything?
Customer Reply
typing in amazon password
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
You are trying to log in to the Alexa app, correct?
Customer Reply
sign in what next
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Good!
Is your Echo light is orange?
Customer Reply
no,nothing i have tried re-connicting the hub
no.its spinning blue and green
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Okay, understood.
Customer Reply
now its gone blank
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Follow these steps, please:
1. Turn on Echo: Plug the included power adapter into Echo and then into a power outlet.
The light ring on Echo turns blue, and then orange.
Let me know how everything is going.
Customer Reply
i have just asked it to play but still saying connect to alexa app.
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Please follow these steps:
1. In the Alexa app, select the "Settings" button from the Menu.
2. Select "Set up a new device".
3. Select your Wi-Fi network, enter the network password Please, keep me posted.
Customer Reply
hang on a minute
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Okay, take your time :)
Customer Reply
still trying
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Okay, take your time, but, please, keep me posted.
Customer Reply
ok
finaly got connection.thanks alot.
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Anytime! 😄
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
no thankyou.
Oleksandr Lazariev
Oleksandr Lazariev Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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