Updated: March 10, 2023
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by Yelyzaveta Tsyplenko
Tech Expert & Writer
506 resolved issues

How do I get the inverter direct drive to just dry?

What do I choose to wash and dry without it taking 2 hours?
author

Hello, thank you for using Howly.
Do you need help with a washing machine?

Customer Replay

it literally jumps around during the spin cycle. It has even put a hole in the floot
It's a washer dryer combo

author

Can you please specify both the brand and the model of your device?

Customer Replay

LG inverter direct drive thinq
WM3555H*A

image

author

Do you use the Wash+Drycycle option?

Customer Replay

I've tried using the dryer side but it tries to wash and dry

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Customer Replay

I just put it on normal on the dry side. It's thinking

author

Do you use the Wash+Drycycle option?

Customer Replay

It just said 1 hour and it's washing again
No

author

Noted
Please, try to perform a DRY ONLY cycle:

  1. Press the POWER button to turn on the washer.
  2. Press the DRY button until the desired dry level or time is selected.
  3. Press the START/PAUSE button to begin the cycle.
Customer Replay

It has started the wash cycle
Hit pause and what then?
When I drain and spin it literally walks across the floor
Like I said it has put a hole in the floor.

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author

Have you tried resetting it?

Customer Replay

Power off?

author

Here's how to do it:

  1. Unplug the appliance.
  2. Hold the power/start button down for five seconds.
  3. Then hold the play/pause button down for five seconds.
  4. Plug the machine back in and turn it on. Run an empty cycle to check if it works.
Customer Replay

Doing it now. Be right back
I can't reach the plug in and I'm dragging people out to help me. How's your night? Lol

author

Oh so sorry. Well mine is quite okay, thanks
Let me know once you get that plug

Customer Replay

He's coming now
Ok here we go

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Customer Replay

It started washing again

author

Alright, got it

Customer Replay

I'm doing it again
It reset. What setting should I choose?

author

Do you mean for the Dry only option?

Customer Replay

No. Are you wanting me to choose wash and dry?
The instructions say run an empty cycle

author

Yes, do so please

Customer Replay

I did and it says 6:42
6 hours?

author

Not supposed to be this long
Do you see any symbols next to it?

Customer Replay

I'll take a pic

author

Okay
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.

Customer Replay

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Size: 1835324
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Size: 2050278

author

Pick please option Speed wash

Customer Replay

It's definitely counting down

author

Check please my question above.
Did you pick that option?

Customer Replay

? I just selected wash dry and hit start
What should I do

author

Does it started working?

Customer Replay

Yes

author

Press on Pause option
Button with II

Customer Replay

Done

author

How many hours does it show now?

Customer Replay

6 hrs 29 min

author

Tell me please after you pressed II did it stop washing?

Customer Replay

Yes

author

Try please switching modes, BUT do not press start, only switching modes. And tell me please if it changes time.
Tell me please if it changes time.

Customer Replay

Yes it does

author

Pick please Drain Spin.

Customer Replay

Yes

author

Now please press Start.
Tell me please if it has started with new time.

Customer Replay

It's doing it and yes

author

Tell me please the time.

Customer Replay

Let's see if it dances again
14 min

author

Good.
It should only dry within 14 minutes.
You can stay in this chat and tell me please how all it be going.

Customer Replay

Yes. I will need to know how to dry then.
So how do I adjust the wSh/dry feature?
Time wise

author

For now, please tell me, do you have clothing inside of it?

Customer Replay

Not now but for later
No. I took them out
It's not jumping!!!!!

author

Sorry, what jumping?

Customer Replay

Spin cycle. Before it would walk during the spin
Bucking bronco

author

Does the time goes backwards?

Customer Replay

Yes

author

Wait please till it finished the process.

Customer Replay

Will do
1 min left
Done

author

Good.
Turn off the washer.

Customer Replay

done

author

Good.
Turn it please on and make a photo of pannel.
Do not touch any buttons besides turn on

Customer Replay

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Size: 2072929

author

Thanks.
Stil do not touch buttons.
Go directly to the dryer knob.
Select your dryer cycle.
Press the Spin Speed selection button until all the indicator lights turn off.
This will turn off the spin cycle. Then press Start.
Can you please follow steps above?

Customer Replay

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Type: image/jpeg
Size: 2098740
Can I press start
Done

author

Press Dry
Did you press it?
First steps were
Go directly to the dryer knob.
Select your dryer cycle.
Tell me please how is it going?

Customer Replay

I did. I hit no spin and start. It's trying to wash again
I stopped it

author

Okay.
Turn it off again.
Turn on.

Customer Replay

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Size: 2158834
Done
Blank screen

author

good.
Go directly to the dryer knob.
Select your dryer cycle.
Press on DRY option.
On the right pannel

Customer Replay

Done 30 minutes
Press start?

author

Yes.
Tell me please did time change?
Also you had to turn spin off.
Just like before
Go directly to the dryer knob.
Select your dryer cycle.
Press the Spin Speed selection button until all the indicator lights turn off.
This will turn off the spin cycle. Then press Start.
Select the keyboard key

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 1908413
Touchdown!!!!!!! Can I put my wet clothes in now?
I'll just pause and add

author

Do you mean you added cloth?

Customer Replay

I want to

author

You should not.
Only before all that process again.
So now turn it off.
Then turn on.
Put cloth and I will tell you steps again.
Okay?

Customer Replay

It's shutting down

author

Correct.
Tell me please after you will put cloth.

Customer Replay

Done

author

Press DRY button.
It is flashing?

Customer Replay

I held it and did 30

author

Good.
Press the Spin Speed selection button until all the indicator lights turn off.
Then press Start.

Customer Replay

Nope
High or ex high. Starting over

author

Sorry, what do you mean by that?

Customer Replay

Spin would o ly pick hi and xtr hi
Power off. Power on

author

Spin off
Then press start.

Customer Replay

Nope
It tried to wash and I stopped it
Power on
Dry? Or spin next

author

Clarify me please what did you mean by "power off and on?

Customer Replay

I've turned on the power. Next step

author

Press DRY
Till it shows 30
Then make me please a photo

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 2235169

Customer Replay

What about no spin?

author

Try please without it.
Cause last time you said it did not work.

Customer Replay

Done waiting for a countdown

author

Got it.
Tell me please how it is going.

Customer Replay

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Size: 1979303

author

Does it work now?

Customer Replay

Hallelujah praise the Lord! We are finally drying a load of laundry!!!! You and I both need a break!!! Thank you

author

Tell me please did you remember what to do next time?

Customer Replay

Yes!

author

Great.
I am so pleased to see your issue got resolved!

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506 resolved issues
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