It's important to note that you need to complete steps 2 and 3 quickly without any pause to ensure the reset works properly.
Hello, thank you for using Howly.
What tumble dryer model do you have?
nt- m11 82xb uk
Hotpoint, right?
yes, it is
Got it.
What troubleshooting have you done so far?
it looks if everything works, no strange sounds
it just doesnt want to spin
in the screen it also says "demo"
maybe the software needs to be reset
the machine is quite new
Thanks for explanations
Please follow the instruction
You need to do the above steps quickly without any pause.
ok, i will try now
thank you for your help
it works again
many thanks
Good job,*****
You are welcome
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?
no thank you
thanks again
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