Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Nice to meet you, *****!
What is the type and the model of your device?
nest thermostat Wher is model number?
Which device, I mean!:)
I t is a new thermostat, there are no other devices in the home
Some recommendations on your issue: restart your Google Nest thermostat to fix several issues, like when the display is stuck, frozen or slow, or if your thermostat has disconnected from Wi-Fi and is offline in the app. Reset your thermostat to clear out some or all of your personal settings, such as the temperature schedule.
Do you need help restarting it?
How to restart or reset
Please, follow the next instructions:
Before you reset your thermostat, write down the settings so you can easily restore them if needed. Go to Settings Nest settings icon and then Equipment on your thermostat and record your system wires, your heating type, and your Safety Temperature settings.
i found the settings, they are labeled a bit differently, but it has now reset and says go back to home app and start over , which I will do. Thanks
Is there anything else I can do for you today?
have a good day
have a good one!:)
Thanks for the good rate!:)
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