Created: November 8, 2022

Can you help with Skype?

Last Edit: November 8, 2022
Anna Chernetska
Anna Chernetska Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Anna Chernetska
Anna Chernetska Tech Expert & Writer
Nice to meet you, *****!
Can you please explain the issue in detail?
Customer Reply
sure, had Skype but did not use it for a while. when I started again it was no longer valid or out dated. try to start a new one but got confused and my old name no longer works. what I like to do is eliminate everything of my lap top and start from scratch. because now I am confused with pass words and to start.
Anna Chernetska
Anna Chernetska Tech Expert & Writer
Okay, got it
When you try to log in with your new account, it's not working either?
What does it say?
Customer Reply
its asked for a pw but what ever I try its not working I don't know the new pw.
Anna Chernetska
Anna Chernetska Tech Expert & Writer
Okay, does it have an option to reset it?
Customer Reply
I could not find it anywhere
Anna Chernetska
Anna Chernetska Tech Expert & Writer
It should be a clickable link something like forgot the password
Customer Reply
I can try that, an other question is I can not delete a contact when I want too
Anna Chernetska
Anna Chernetska Tech Expert & Writer
Okay, let's try to log in first
After you enter you email on log in page, click on Forgot the password
Are you there?
Customer Reply
waiting for code to chance pw
Anna Chernetska
Anna Chernetska Tech Expert & Writer
Okay
Let me know if you have questions with that
Customer Reply
pw is changed
Anna Chernetska
Anna Chernetska Tech Expert & Writer
Great!
Log in with a new PW
Customer Reply
I am in
Anna Chernetska
Anna Chernetska Tech Expert & Writer
Okay
What other question did you have?
Customer Reply
I Guess all is ok now
Anna Chernetska
Anna Chernetska Tech Expert & Writer
Okay
Customer Reply
thanks
Anna Chernetska
Anna Chernetska Tech Expert & Writer
Thank you for chatting with us today!