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*****
Nice to meet you, *****!
What device do you have this issue with?
tv, Roku player, connected to DVD PLAYER
Okay I got it
Could you please tell me when and how did the problem occur?
My husband shut off tv last night. Just turned tv on now, inky getting a pink screen
Okay I understood, *****
Did you try to restart Roku and after again restart TV?
I tried unplugging Roku
Okay
Still the pink screen?
yes
Could you make a photo please a send me, please
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Thank you, *****
Check these points, please
I’ve checked all the cables and plugs
okay I got it
If you can, try connecting the Roku player to a different television to see if the problem is with your Roku player or the TV.
I connected to my tv and it was fine
I now have tv back.
Regular Roku home screen
Ok, can you please try to stream something? Is there the same error?
no.
Ok, so the issue is solved, did I get you right?
Yes.
Maybe you have any additional questions I can help you with?
All set, thanks
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