Why is my Fitbit showing the incorrect time, and how to fix it?

Updated: February 25, 2023
6 min read
Why is my Fitbit showing the incorrect time, and how to fix it?
by Dmytro Sywyi
Tech Expert & Writer
Checked by
Quality Control team

Fitbit measures not just your heart rate or the calories you’ve burned as well as how many steps you take per day but also serves you as an ordinary watch.

Before we start

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Yes, this multi-purpose smartwatch focuses mostly on your activity levels. However, it can also assist you in improving your time management skills.

But sometimes, your Fitbit device begins to display the incorrect time. If you are wondering how to change the time on the Fitbit, there's no reason to be concerned. To find a solution, all you have to do is give your fitness tracker a gentle nudge in the correct way. Continue reading to learn more.

How to change the time on a Fitbit?

When you move between time zones, your Fitbit should automatically change the time on your device. However, this not always happens. So, if you are wondering how to change the time on the Fitbit Versa 2, follow the instructions below!

Update your Fitbit

Make sure both your Fitbit device and application are up to date. To begin, connect your Fitbit to its charger and launch the app. When you open the app, it will notify you if it needs to be updated. Here's how to fix your Fitbit device “time not updating” error:

  1. Tap on the Account icon and, if necessary, select the appropriate Fitbit device.
  2. After that, search for an Update Tracker bar (pink). If you don't see that button, it means that your device has been updated already.
Update your Fitbit

If an option to update is available, choose it. After resetting the Fitbit, updates will resolve time issues, so it's an excellent way to deal with two things at once. It usually takes about an hour to download and install the update.

Choose the correct time zone manually

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If, after the update, you still face issues with your Fitbit showing the wrong time, then you should also try to change the time zone to a proper one manually. Here's how to do it:

  • In the Fitbit app, go to your profile.

Locate your Profile icon in the top left area of the Fitbit app. Select it by tapping on it.

Go to your profile in the Fitbit app
  • Navigate to the App Settings.

Scroll down to the App Settings option and open it.

Navigate to the App Settings
  • Tap the Time zones there.

A few options are available from there. Just select Time Zone.

Tap the Time zones there
  • The Set Automatically"option should be turned off.

Typically, you'd want to pick the option that adjusts your time zone automatically. It's quite practical. However, if your device has been successfully synchronized and the time is still incorrect, something is wrong. To resolve the problem, you should turn off the Set Automatically option.

The Set Automatically
  • Then, open the Time Zone window.

Tap on the option that says "Select your time zone" to set up your time manually.

Open the Time Zone window
  • Select the time zone needed from the list.

After choosing the time zone tab, you will be directed to a menu with a long list of time zones. Choose the one that is most appropriate for your location. Here's how it looks:

Select the time zone needed from the list

After that, you should simply sync your device — which is possible to do if you refresh your Fitbit application`s home screen. That’s it! Wear the right time on your wrist and go about your business.

How to switch between 24-hour and 12-hour formats?

If you no more wonder how to change the timezone on Fitbit, but you are still interested in changing the time format, continue reading.

To change the clock display style on your Fitbit, you'll have to use the online interface. From your computer, go to the Fitbit account login page and sign in. Then navigate to the Settings menu.

Switching between 24-hour and 12-hour format

After that, on the dashboard, select Personal Info.

Below the Advanced Settings section, if you scroll down, you'll find a Clock Display Time box. Click here and set the timer to 12 or 24 hours, depending on your preferences.

If you'd instead change the timezone online rather than in the app, you may do so here.

Change time zone online

Is the time on your Fitbit still off?

If none of the previous methods worked and your Fitbit is showing the wrong date try switching your Fitbit to a different time zone and then forcing a sync by pressing Sync Now.

Performing a forced sync


Now you know how to change the date and time on Fitbit. Although the clock on your Fitbit device is should be updated automatically when you travel to another time zone or/and for Daylight Savings, this does not always happen.

Regrettably, there is no way to manually set the time, such as by setting it five minutes ahead or anything like that. However, if your Fitbit has the wrong time for whatever reason, follow the above-mentioned instructions to change it.

If the time is still inaccurate after these modifications, contact Fitbit's customer support department for more assistance or ask Howly experts for a customized solution.

Howly expert is ready to help you with your Fitness tracker problem


Sandi csrolus
Invalid Date
Can not time on fit bit luxe, have tried everything
1 reply
  1. Howly team
    Invalid Date
    Sandi csrolus, hello! Thank you for your question. If you need personal expert advice, please type your question in the Chat window at the top of this page. Howly experts are always there to help you! 

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