What does VCN charge not supported mean?

Updated: April 13, 2023
6 min read
1053 Views
What does VCN charge not supported mean?
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by Ivy Davis
Tech Expert & Writer
Checked by
Quality Control team

When making online transactions, we frequently pay with a virtual credit card number (VCN). It’s safer than ordinary payment methods. However, customers occasionally can experience an error notice during a transaction that reads as "VCN charge not supported." This error message indicates that the vendor or service provider does not accept VCN payments.

Before we start

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If you face this one difficulty now or often, read this article prepared by tech professionals of Howly. It will describe the best approaches to avoid such issues. Alternatively, contact our service center. Our tech team will chat with you 24/7 until the issue is solved.

Let's get down to the topic.

What to do if the service doesn't support VCN charges?

You conduct a transaction and see the notification "VCN charge not supported." Try this:

  • apply for your main credit card;
  • contact the service provider for alternate payment options;
  • change the service provider with an alternative payment method.

In any case, one of the following methods will work.

What popular services don't support VCN charges?

Remember that not all stores accept VCNs. Even though VCNs are frequent for online transactions, certain services do not accept this payment option, particularly:

  • PayPal;
  • Amazon;
  • Google Pay.

Unfortunately, you should opt for your credit card instead.

Affirm VCN charge not supported when requesting a refund

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First, get in touch with the shop where you purchased your item to ask for a refund. If your return amount is less than your total purchase balance, you may receive a lesser final payment, etc. If your refund exceeds your purchase balance, the excess will be returned to you less any interest you may have already paid.

If the problem is still here, contact Affirm help center.

F.A.Q.

What is a virtual credit card number (VCN)?

A virtual credit card number (VCN) is a temporary credit card number generated by a financial institution, e.g., Affirm.

Why do customers use VCNs?

Customers use VCNs to safeguard their primary credit card information during online transactions.

Are VCNs widely accepted as a form of payment?

Nevertheless, VCNs are becoming increasingly popular, and not all stores accept them.

Summing up

The "VCN charge not supported" message indicates that the business or service provider does not accept payments made with virtual credit card numbers. Alternatively, customers must apply for their primary credit card to finish the transaction.

If you need further guidance on how to use VCNs for online shopping, read more articles on our blog or contact our 24/7 service support. Rely all your technical issues on us.

Comments

20 comments
ManyFeathers
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Overall, a well-written and helpful article on VCNs.
Moana4ever
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Thank you for you help! I did contact Affirm and they solved the issue!
CleverMe
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🔥🔥🔥
Leo2005
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It would be interesting to know why some services don't accept VCNs.
RomeIsforRoman
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This article is a good reminder to protect primary credit card information with VCNs.
BennyH
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Helpful! Thanks!
KennyU
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I'm surprised that Google Pay doesn't accept VCNs.
VioletV
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This article sets the issue on fire!
Mewly
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This article could be useful for people who use online transactions.
RonH
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I'll be sure to remember the services that don't accept VCNs.
FreddyM
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Good job!
PennyTiddler
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The article is concise and to the point.
BettyW
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The article could benefit from more details about the benefits and drawbacks of using VCNs.
LillyJohnson
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I wish the article had more examples of services that don't support VCNs.
NannyAnny
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+++
Boris1997
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This article clears up confusion about VCNs.
PeterPiper009
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I never knew PayPal doesn't accept VCNs. Good to know!
Browly
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I like the FAQ section.
SorryI’mNot
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Very informative
BillyOne
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Great article! Thanks!

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