What do I do if my Apple Watch screen is not working?

Updated: May 24, 2023
6 min read
What do I do if my Apple Watch screen is not working?
by Chris Wolker
Tech Expert & Writer
Checked by
Quality Control team

If you're going through troubles with your digital Apple Watch touchscreen, you're not alone. From unresponsive screens to ghost taps, touchscreen problems are a common frustration for many users. In this article, we'll dive into the possible causes of touchscreen issues and offer some solutions to get your machine back working as smoothly as possible.

Before we start

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Why is an unresponsive Apple Watch such a big problem?

The touch part of the screen is the main input way for this device, making it a crucial component for daily use. When it’s not working as it’s supposed to, it can hinder the functionality of the device and cause frustration for the user. Additionally, given the expense of the device, having a non-working touch screen can be a noticeable inconvenience and financial disadvantage.

Why is my Apple Watch screen not working?

This can be a frustrating issue for users. Common reasons include software or hardware program trouble, outdated packages, low battery, and incorrect settings. Environmental aspects such as moisture, dirt, or sweat can also impact touchscreen functionality. Understanding the potential causes can help users troubleshoot and resolve the problem.

How to fix the Apple Watch screen?

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If you're encountering problems with your digital watch touchscreen, don't worry - there are several actions you may take to work towards solving the problem. We'll walk you through some potential solutions, from simple software updates to more advanced hardware repairs, to help you get your gadget back to the working state.

Update your software

This can help solve Apple Watch static screen issues by addressing any bugs or glitches that might be the root of the problem. Apple frequently releases updates to its watchOS operating system, which can improve performance, add fresh components, and fix known issues. By ensuring that your machine is operating the newest software edition, you can help ensure that it is functioning properly and minimize the risk of touchscreen problems. If you're encountering touchscreen issues with your appliance, checking for and downloading any available program update packages is a good first step to try.

Restart the watch

This can be a fast and sufficient way to settle touchscreen issues. Restarting the device is an effective method to eliminate any temporary program glitches that might be provoking the touch screen trouble on your appliance. To perform a device restart, hold down the side button until the power off slider appears. Afterward, slide the power off button to shut down the device. To turn the device back on, press and hold the side button again until the Apple logo shows up. In case the touch part of the screen still won’t work after restarting, other troubleshooting steps may be necessary.

What do I do if my Apple Watch screen is not working?

Adjust the settings

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Adjusting the settings of your appliance might assist you in solving Apple Watch's face not working issues by ensuring that the device is properly calibrated and configured for your use. This includes working on the level of screen sensitivity, turning on and off certain features like Wake Screen on Wrist Raise or Water Lock, and resetting any custom settings that may be interfering with the touch screen's functionality. In some situations, an easy setting change can make a significant difference in the touch screen's responsiveness.

What do I do if my Apple Watch screen is not working?

Remove any screen cases or protectors

Freeing your Apple Watch can assist you in solving various screen issues by ensuring that there are no obstructions or damage to the touch part. Some screen protectors or cases that are not properly fitted or have debris trapped underneath can interfere with the touch screen's responsiveness, leading to erratic or unresponsive behavior. By removing them and cleaning the screen, you can eliminate any potential obstacles and allow the touch screen to behave appropriately.

Clean the screen

Cleaning the screen can help solve this popular issue by removing any dirt, dust, or sweat that may be interfering with the touch screen's functionality. A dirty screen can cause this part of the device to stop responding or register false inputs. To clean the screen, gently wipe it with a soft microfiber or lint-free cloth. If you’d like to save your device from further damage, avoid any rough fabrics or cleaning supplies that could damage the screen. By cleaning the screen, you may be able to restore its proper functioning and resolve the Apple Watch not responding issue.

What do I do if my Apple Watch screen is not working?


Why is my Apple Watch display not working?

There could be various reasons, such as a software glitch, low battery, hardware damage, or incorrect settings.

Can I clean the screen of my Apple Watch with water?

No, do not use water or any liquids to clean the screen, as it can damage the gadget. Use a soft, lint-free cloth or a microfiber cloth instead.

Why is my Apple Watch touchscreen not working after a software update?

It could be a compatibility problem regarding the new program software. Try restarting the watch or resetting it to see if that resolves the issue.

How long should my Apple Watch touchscreen last?

With proper care, it should last the lifetime of the device.


To finish up, an Apple Watch touchscreen not working can be a frustrating experience, but it's not an uncommon one. Fortunately, there are various trouble-solving actions you might take to settle the matter, from simple software updates to more advanced repairs. Whether the issue is due to program glitches, operating system damage, or incorrect settings, taking the appropriate steps can help restore your watch's functionality. If you have tried all the potential solutions and are still encountering problems with your touch screen, it could be necessary to seek assistance from Apple Support or pursue professional restorations. The Howly team is also available to answer any questions you may have. Don't hesitate to reach out if you need further assistance.

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