Spotify USA charge troubleshooting: how to the fix problems

Spotify is a popular music streaming service. But sometimes, users have problems with the subscription. So let's figure out how to eliminate them and what to do if you have extra dollars written off. If you encounter any difficulty with Spotify, you can contact Howly experts, ready to help you 24/7.

What does Spotify cost: types of subscriptions

The Spotify service has several types of subscriptions. Here is the answer to the question: “How much is Spotify Premium”:

• The individual is $9.99 per month for one account.
• The Duo costs $12.99 per month for two accounts.
• The family tariff is $15.99 per month for six accounts.
• The Student costs $4.99 per month for one account.

You can try each Spotify subscription for free for one month. Also, you can listen to music without a subscription but with ads while listening.

Spotify charges on my credit card: what to do?

Often users complain that the Spotify service writes off extra money. So what to do to solve such a problem?

If you didn't buy a paid plan, and the money is debited, go to your account and check if you have a Premium subscription selected. If selected, cancel. Sometimes users subscribe to a paid package and forget about it in a month.

If you were charged incorrectly, don't hesitate to contact Spotify support and then your bank for a refund.

If you didn't subscribe to Spotify Premium but see a payment for Spotify USA on your bank statement, someone may have gotten hold of your card details, and you've been scammed. In this case, you need to contact the service support service to cancel your account urgently and to the bank to renew the card.

Sometimes situations arise when it is not you who subscribed to Spotify but a member of your family. And you may not know anything about it at all. Therefore, check who could have used your card if you see any unwanted payments.

It also happens that two accounts are registered to one email. In this case, Spotify may be charged multiple times. If you notice such a problem, write an email to the support service. They usually fix the problem and renew your subscription based on the paid months.

Spotify double charge

Typically, Spotify's subscription fee comes once a month. If you see charges for the second time in one month, there may be several reasons:

• Perhaps you have decided to change your data plan. In this case, you may get a bill slightly earlier than the end of the previous paid period. Don't worry, you'll be charged as usual once a month.
• The first payment was not approved by the bank and Spotify did not receive the money. Sometimes the Spotify USA card charge may not go through due to insufficient funds in the account or malfunctions in the bank system. In this case, the company makes a second debit.
• You might not be using the account by yourself but with friends or family members. They might have signed up for a new plan for which the payment was deducted.
• You may be using more than one account and have been charged first for the first one and then purchase for the second one.

If you still can't determine the reason for the deduction, contact the company support team.

Spotify charged while you don’t use it

Did you see a Spotify premium charge on your bank account without using a Spotify subscription? You may have accidentally signed up for a Premium subscription from your account. If you're sharing an account with friends or family, check with them to see if they've signed up for a premium subscription. To check this, log into your Spotify account and go to Settings. Here you should select the Subscriptions tab and find out your subscription plan. If you did accidentally subscribe to a premium subscription, you can easily cancel it in the same tab.

If it's not because of an accidental subscription, and you can't determine why it was charged, contact platform support.