Kindle Paperwhite charger troubleshooting

Updated: April 21, 2023
6 min read
Kindle Paperwhite charger troubleshooting
by Bridget Stivenson
Tech Expert & Writer
Checked by
Quality Control team

Amazon Paperwhite is widely known as one of the most long-lasting readers. Its reputation is so good that this device solely holds its bestseller status as a bestseller worldwide. So, it may be quite unsettling when you find out that your Kindle Paperwhite is not charging. In most cases,

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What to do when your Kindle Paperwhite doesn't charge

First, you should figure out a source of a Kindle Paperwhite charging problem. It can be a mild software glitch. In this case, you can fix your reader within 10-20 minutes. If no software measures have helped you, you face Kindle hardware failure.

Discover the malfunction’s source: charger issues, a broken port, or a dead battery. This issue is fixable even at home. Use Howly to troubleshoot recommendations to repair your favorite reader within an hour.

Software problems that interfere with charging

Kindle Paperwhite charger troubleshooting

If you see a Critical battery warning, it’s just a software notification that the device lacks the energy to run any app. Plug a reader into a power system; don’t touch it for at least 30-40 minutes. Let it charge to a minimum acceptable level.

It also relates to the situation when you see a discharged battery sign. It means that your Kindle battery is too low. It is not a battery malfunction. Long press the Power button and immediately start to charge it. Leave the device for 4-6 hours.

You should understand the rules of proper Kindle Paperwhite charging: don’t let the battery lose all its power. Connect it to a power source once you see a 10-15% battery percentage.

If your reader rapidly loses battery, let it charge overnight. Don’t touch any button until Kindle gets charged up to 100%. After this, you can use the Kindle until it shows 15-17% power. Repeat the procedure at least 2-3 times. You’ll see how it helps stabilize a discharging process which solves Kindle Paperwhite charging problems.

Hardware problems with Amazon Paperwhite

Kindle Paperwhite charger troubleshooting

Check the cable’s integrity. If it’s damaged, it can be a reason why the Kindle Paperwhite battery is not charging. Buy a new spare wire, connect it to the computer, and check if it helps. Test the adapter. If you are using a non-genuine adapter, it may not have enough power to charge the reader.

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If you still can’t charge your Paperwhite reader, you face a Kindle’s hardware problems. Take a closer look at the charging port. It can be clogged; you can clean it with a toothpick.

The charging port may get loose if you charge the Kindle Paperwhite in challenging circumstances (such as airports, cars, and café). You can also test it with a toothpick: gently press on a port’s edges to see if they are moving.

Another source of why your Kindle refuses to charge is a dead battery. If no troubleshooting measures have helped you, it’s mostly the broken battery case. The only way to fix it is to change it to a brand-new one.


Why won’t Kindle Paperwhite charge when plugged in?

It can be a software glitch or hardware malfunction. Long-press a Power button for 30 secs and start to charge a device immediately. Leave it overnight. If this didn’t help, it’s a hardware problem. Check a charger cord and port, power adapter, and battery.

How to charge a Kindle Paperwhite when with a 0% battery?

Long-press the Power button for 30 seconds and plug your reader into a power socket. Let your reader charge overnight.

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May 31, 2023
The article covers common charger problems and solutions, but some readers may need additional assistance or professional help.
Kaitlyn Gomez
May 27, 2023
Can a faulty battery cause charger problems on Kindle Paperwhite?
May 23, 2023
👍Thanks for sharing, very useful.
May 18, 2023
🙏Thank you so much! I was about to buy a new charger but your tips saved me money and time.
May 14, 2023
The troubleshooting tips are generic and don't address some specific problems that Kindle Paperwhite users may encounter, such as software or firmware issues.
May 09, 2023
💯Great tips, very helpful!
Blake Thomas
May 05, 2023
If the charger port is damaged, you can try cleaning it with a soft cloth and a toothpick. If that doesn't work, you may need to get it repaired by a professional.
April 30, 2023
I tried all the troubleshooting tips but my Kindle still won't charge.
Madison Wallace
April 26, 2023
What should I do if the charger port on my Kindle Paperwhite is damaged?
April 21, 2023
I was having trouble charging my Kindle Paperwhite and stumbled upon this article. The step-by-step instructions were easy to follow and helped me identify and fix the issue. Now my Kindle charges perfectly!

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