Reimbursement from Seek HD

What to do if you need a refund from Seek HD? Tips for those who tried to cancel their membership but this option was unable

Updated: October 12, 2022
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Seek HD is a site with which you can find a person’s data: phone, email, address, and so on. It offers users a paid subscription with an unlimited number of search queries. The site ensures the confidentiality of the information received from you. However, Seek HD customers often complain that they cannot unsubscribe, and the site continues to charge money from them.

This problem can definitely be solved with Howly. We will help you understand the specifics of the company, walk through the process of buying a subscription and understand how to cancel it successfully. The process of finding solutions with us will be as fast and simple as possible with our certified experts. And here is a quick guide from them.

Request a refund on Seek HD

If you want to get your money back, you can write a request for a refund to the Seek HD company. Use the form on their contact page

Request a refund on Seek HD

Your request for a refund should include the following information: 

  1. Name of the sender and their contacts (i.e., your name and contact information);
  2. Date;
  3. Name of the recipient (company, institution);
  4. An appeal that indicates that you want to cancel the membership and receive a refund. Add photos of transactions that confirm the withdrawal of funds. Mention that you want a refund as soon as possible and wait for an answer. 

Unsubscribe before the next charge

There are several ways to cancel a Seek HD subscription. The first is to unsubscribe using your account. For this:

  • Log in to your Seek HD account;
  • Enter your personal details (make sure you didn’t make any mistakes. Otherwise, there will be an error);
  • Click My account;
  • Select your membership category from the list;
  • Select Edit;
  • Then select the Cancel Membership option.

Please note that the plan must be manually canceled, as once the free trial expires, the system will automatically continue the membership on a paid basis. 

Membership must be canceled one day before the transition to a paid one. After the membership is canceled, the list of funds should stop, and you do not need to submit a special application. But if you still would like to get a refund, you should follow the instructions we mentioned at the beginning of the article.

Get in touch with Seek HD support

To cancel your membership and get a refund from Seek HD, you can contact the company’s support service from your account. For that, you need to open the Cancel subscription section in the menu and fill in the form. This option is one of the steps to get a refund. Carefully fill in all the fields (your name, email, phone), select the problem in the drop-down list, and describe it. After processing your problem, the company should return the money.

F.A.Q.

Will canceling the card stop the debiting of money?

Yes, the cancellation of a bank card will stop automatic payments. The bottom line is that the company will no longer have access to your banking data until you provide new details.

What to do if the company refuses to stop withdrawing money from me?

Blocking your card is not the only way to stop debiting money. Howly advises you to contact the bank and submit a written order to terminate stopping payments.

The company takes money from my account despite the fact that I didn’t continue to use the services after the free version. What should I do?

Please note that the plan must be manually canceled, as after the free trial, the system will automatically continue the membership on a paid basis. The membership must be canceled one day before the transition to a paid one. After the membership is canceled, the list of funds should stop, and you do not need to submit a special application.

Get Help from Howly

Still can’t get a refund? Then write to the Howly specialists in the chat, and you will receive high-quality service on all your concerns!

You do not need to look for a way to get a refund on your own, as we will help you with this. Describe the problem in detail – and you will instantly receive feedback from our top experts. We work 24/7, so you do not need to adjust and wait for a working day.

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