What to do if you need a refund from Seek HD? Tips for those who tried to cancel their membership but this option was unable

Seek HD is a site with which you can find a person's data: phone, email, address, and so on. It offers users a paid subscription with an unlimited number of search queries. The site ensures the confidentiality of the information received from you. However, Seek HD customers often complain that they cannot unsubscribe, and the site continues to charge money from them.

This problem can definitely be solved with Howly. We will help you understand the specifics of the company, walk through the process of buying a subscription and understand how to cancel it successfully. The process of finding solutions with us will be as fast and simple as possible with our certified experts. And here is a quick guide from them.

How does Seek HD work?

The service proclaims itself as a reverse lookup tool. It gives quick searches using phone numbers, email, or a name. It helps you find who may call you from unidentified numbers or send anonymous emails. It also examines open databases to find info about a person by their name or a place by its address.

In terms of work, it’s pretty similar to USPhoneLookup or CocoFinder. It won’t find out some classified info, but it helps you research in open databases, saving valuable time.

Request a refund on Seek HD

If you want to get your money back, you can write a request for a SeekHD refund. Use the form on their contact page.

Your request for a refund should include the following information:

1. Name of the sender and their contacts (i.e., your name and contact information).

2. Date.

3. Name of the recipient (company, institution).

4. An appeal that indicates that you want to cancel the membership and receive a refund. Add photos of transactions that confirm the withdrawal of funds. Mention that you want a refund as soon as possible and wait for an answer.

Unsubscribe before the next SeekHD charge

Logging out of service it’s not enough. You should withdraw your membership manually. There are several ways to cancel a Seek HD subscription. The first is to unsubscribe using your account. For this:

1. Log in to your SeekHD account.
2. Enter your personal details (make sure you didn't make any mistakes. Otherwise, there will be an error).
3. Click My Account.
4. Select your membership category from the list.
5. Select Edit.
6. Then select the Cancel Membership option.

Please note that the plan must be manually canceled, as once the free trial expires, the system will automatically continue the SeekHD membership on a paid basis. You can also write to their representatives to ensure that you don’t use the service.

Membership must be canceled at least one day before the transition to a billing date.

After the membership is canceled, the list of funds should stop, and you do not need to submit a special application. But if you still would like to get a refund, you should follow the instructions we mentioned at the beginning of the article.

Get in touch with Seek HD support

To cancel your membership and get a refund from Seek HD, contact the company’s support service from your account. For that, you need to open the Cancel subscription section in the menu and fill in the form. They also have a Contact Us link at the top right corner. You can also click there.

This option is one of the steps to get a refund. Carefully fill in all the fields of the report (your name, email, phone), select the problem in the drop-down list, and describe it. After processing your problem, the company should return the money.

You can also write them to the email address support@seekhd.com. Provide them with details of your membership purchase. They require this information for cancellation. Otherwise, they won’t be able to identify you.