How to troubleshoot the “Apple ID is not supported or valid” error

Apple has done a lot of work to keep users' data as secure as possible. Of course, their efforts deserve respect, but it happens that the system works against you. Thus, when you encounter an “Apple ID is not valid or supported” error, you simply can’t use your device as intended. It’s even worse to realize that you don’t understand the reasons and, accordingly, don’t have the slightest idea how to solve the problem. Take it easy, you'll deal with it after reading this guide!

Why is my Apple ID not valid or supported?

Once you spot a message about an invalid Apple ID, the first question that pops into your mind is, "Why is my Apple ID not supported?" Understanding the cause will help you restore the functionality of your iPhone. And so we highlight 3 main reasons why your device may show you a message that your Apple ID is wrong:

• You’re using a second-hand device attached to the Apple ID of its former owner;
• Apple server problems;
• You forgot your login details.

Admit it, it doesn't sound all that scary. So what to do to tackle the “Apple ID is not valid or supported” bug? Move on to the fixes part to find solutions!

Top 3 trouble-free ways to fix the “Apple ID is not valid” issue

Although troubleshooting an invalid Apple ID may seem complicated to you, everything is simpler than it sounds. We’ve selected 3 effective solutions to deal with the problem with no hassle!

Retrieve your Apple ID

If you’ve lost access to your account, it may be because you’re entering the erroneous Apple ID. Luckily, you can recover your login details with the help of iforgot.apple.com unlock. Here's what you need to do:

• Open iforgot.apple.com in your preferred browser.
• Find the "look it up" link and click on it.

• Type in your personal information and provide a valid email.

• Check that the information is correct and click Continue.
• The matched Apple ID will be found so you can access your account.

Find out the login details from the previous phone owner

Unable to access your Apple account by entering your login details? Chances are this email address is not valid for use as an Apple ID, as your phone is attached to the account of its previous owner. The easiest way to deal with the problem is to contact the person who sold you the phone and ask them for valid login details. This method is the easiest but won’t work if you no longer have the opportunity to get in contact with the former owner of your device. In this case, try out the next proposed solution.

Use special software

If the above methods didn’t help, try deleting the invalid Apple ID using the AnyUnlock program. The software is reliable and good for quick phone unlocking.

• Download AnyUnlock and run the program on your PC.
• Hit Unlock Apple ID.

• Connect your iOS phone via USB, and the utility will detect your device.
• Select Unlock Now.

• Wait for the process to finish.