How to cancel Verizon Wireless subscription

Updated: October 13, 2023
6 min read
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How to cancel Verizon Wireless subscription
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by Jolene Haston
Tech Expert & Writer
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Verizon Wireless is a popular mobile network provider in the United States. If you are looking to cancel your subscription with Verizon Wireless, you have come to the right place. In this guide, we will show you how to cancel or deactivate your Verizon Wireless subscription.

Before we start

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Steps to cancel Verizon Wireless subscription

To cancel your Verizon Wireless subscription, you will need to follow a few simple steps. Before you begin, make sure you have all the necessary information, such as your account number and password. Once you have this information, you can start the cancellation process.

Step 1: Log in to your Verizon Wireless account

To cancel your Verizon Wireless subscription, you will need to log in to your account. Once you are logged in, you can access the cancellation page.

Step 2: Navigate to the cancellation page

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Once you are logged in, navigate to the cancellation page. This page will allow you to stop Verizon Wireless service and cancel your account.

Step 3: Select the reason for cancellation

On the cancellation page, you will be asked to select the reason for cancellation. This information will help Verizon Wireless improve its services in the future.

Step 4: Confirm your cancellation

After selecting the reason for cancellation, you will need to confirm your cancellation. This will stop Verizon Wireless service and cancel your account.

Step 5: Return any equipment

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If you have any equipment, such as a phone or modem, you will need to return it to Verizon Wireless. Failure to return equipment may result in additional charges.

Step 6: Pay any outstanding balances

Before your account can be fully canceled, you will need to pay any outstanding balances. This may include charges for equipment or services.

Step 7: Receive confirmation of cancellation

Once you have completed all the steps, you will receive confirmation of cancelation. This will confirm that you have successfully canceled your Verizon Wireless account.

Remember, to stop Verizon Wireless service and cancel your account, you will need to follow all the steps outlined above. If you have any questions or concerns, contact Verizon Wireless customer support for assistance.

What are some good Verizon Wireless alternatives?

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Verizon Wireless is a popular choice for many consumers due to its extensive coverage and reliable network. However, there are several good alternatives to Verizon Wireless that offer similar functions and services.

Here are some of the main functions that these alternative services duplicate:

  • AT&T offers a similar network coverage to Verizon Wireless and provides a range of plans for both individual and family use. They also offer unlimited data plans and international roaming options.
  • T-Mobile offers reliable network coverage and provides a range of plans for both individual and family use. They also offer unlimited data plans and international roaming options.
  • Sprint offers a similar network coverage to Verizon Wireless and provides a range of plans for both individual and family use. They also offer unlimited data plans and international roaming options.
  • Cricket Wireless offers reliable network coverage and provides a range of plans for both individual and family use. They also offer unlimited data plans and international roaming options.
  • Boost Mobile offers a similar network coverage to Verizon Wireless and provides a range of plans for both individual and family use. They also offer unlimited data plans and international roaming options.

What to do if you're having troubles

Canceling a Verizon Wireless subscription can sometimes lead to unexpected issues. If you encounter any problems during the cancellation process, there are a few steps you can take to troubleshoot the issue.

Firstly, ensure that you have followed the correct cancellation procedure. You can cancel your subscription by calling Verizon Wireless customer service or by visiting their website. If you have canceled your subscription through the website, make sure that you have received a confirmation email or message.

If you have canceled your subscription but are still being charged, check your billing statement to see if the charges are related to your subscription. If you are still being charged, contact Verizon Wireless customer service to resolve the issue.

Another issue that may arise during the cancellation process is the loss of service. If you have canceled your subscription but are still able to use your phone, check your account status to ensure that the cancellation has been processed. If you are still experiencing service issues, contact Verizon Wireless customer service for assistance.

In some cases, you may encounter technical issues during the cancellation process. If you experience any technical difficulties, try clearing your browser cache and cookies or using a different browser. If the issue persists, contact Verizon Wireless customer service for further assistance.

If you encounter any issues during the cancellation process, do not hesitate to contact the Howly experts team for assistance. Our team of experts is available to help you troubleshoot any issues and ensure a smooth cancellation process.

FAQ

How can I cancel my Verizon Wireless subscription?

You can cancel your Verizon Wireless subscription by calling their customer service at 1-800-922-0204 or by visiting a Verizon store.

Is there a cancellation fee for Verizon Wireless?

There may be a cancellation fee if you are still under contract. The fee varies depending on how much time is left on your contract.

Can I cancel my Verizon Wireless subscription online?

No, you cannot cancel your Verizon Wireless subscription online. You must call their customer service or visit a Verizon store.

What information do I need to cancel my Verizon Wireless subscription?

You will need your account information, including your phone number and account PIN. You may also need to provide a reason for canceling.

Conclusion

In conclusion, canceling your Verizon Wireless subscription can be done easily by contacting their customer service team. You can either call them or chat with them online to initiate the cancellation process. It is important to note that you may be charged an early termination fee if you cancel your subscription before the end of your contract. Additionally, you should also make sure to return any equipment or devices that you may have rented or purchased from Verizon Wireless. By following these steps, you can successfully cancel your Verizon Wireless subscription without any hassle.

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