How to cancel BarkBox subscription

Updated: May 11, 2023
6 min read
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How to cancel BarkBox subscription
author
by Jolene Haston
Tech Expert & Writer
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Quality Control team

Hello there! If you're reading this, you're probably looking for a way to cancel your BarkBox subscription. BarkBox is a monthly subscription service that delivers dog toys, treats, and other goodies straight to your doorstep. While it's a great service for dog owners, we understand that circumstances change and you may need to cancel your subscription. Don't worry, we're here to help!

Before we start

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Steps to cancel BarkBox subscription

To cancel your BarkBox subscription, you will need to follow a few simple steps. Before you begin, make sure you have your BarkBox account information handy, including your login credentials and subscription details.

Step 1: Log in to your BarkBox account

To start the cancellation process, log in to your BarkBox account using your email address and password. Once you are logged in, navigate to the “Account Settings” section of your profile.

Step 2: Stop BarkBox service

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In the “Account Settings” section, you will see an option to “Stop BarkBox Service.” Click on this option to begin the cancellation process. You will be prompted to provide a reason for canceling your subscription.

Step 3: Cancel BarkBox account

After you have selected your reason for canceling, you will be asked to confirm that you want to cancel your BarkBox account. Click on the “Cancel My Account” button to complete the cancellation process.

It's important to note that once you cancel your BarkBox subscription, you will no longer receive monthly boxes or be charged for the service. If you have any questions or concerns about canceling your subscription, please don't hesitate to reach out to our customer support team for assistance.

What are some good BarkBox alternatives?

While BarkBox is a popular choice, there are several other alternatives that offer similar features and benefits.

Here are some good alternatives to BarkBox and the main functions they duplicate:

  • PupBox - This service provides monthly boxes tailored to your puppy's age and development stage, just like BarkBox.
  • Chewy Goody Box - This subscription service offers a variety of treats and toys for dogs, similar to BarkBox's monthly themes.
  • Pet Treater - This service offers a monthly box of treats, toys, and accessories for dogs, just like BarkBox.
  • Bullymake - This subscription service focuses on durable toys and treats for power chewers, similar to BarkBox's heavy chewer option.
  • Super Chewer - This service is a direct alternative to BarkBox's heavy chewer option, providing durable toys and treats for dogs who love to chew.

Overall, these alternatives to BarkBox offer similar functions and benefits, making them great options for pet owners looking for a subscription box service for their furry friends.

What to do if you're having troubles

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One of the most common problems is the inability to locate the cancellation option on the website. In such cases, it is recommended to check the FAQ section or contact the customer support team for assistance.

Another issue that users may face is the cancellation not being processed even after submitting the request. This can happen due to technical glitches or errors in the system. In such cases, users are advised to wait for a few hours and check their email for confirmation of cancellation. If they do not receive any confirmation, they should contact the customer support team immediately.

Sometimes, users may also face issues with refunds or charges even after canceling their subscription. This can happen due to delays in processing or errors in the billing system. In such cases, users should contact the customer support team and provide all the necessary details to resolve the issue.

In case users face any other issues while canceling their BarkBox subscription, they can always reach out to the Howly experts team for assistance. Our team of experts is available 24/7 to provide prompt and effective solutions to all your BarkBox-related queries and issues. So, feel free to give us a call and we will be happy to assist you.

F.A.Q.

How can I cancel my BarkBox subscription?

You can cancel your BarkBox subscription by logging into your account on the BarkBox website, clicking on “Subscriptions,” and selecting “Cancel Subscription.”

Can I cancel my BarkBox subscription at any time?

Yes, you can cancel your BarkBox subscription at any time. However, if you cancel after your renewal date, you will still receive and be charged for the next box.

Will I receive a refund if I cancel my BarkBox subscription?

No, BarkBox does not offer refunds for cancelled subscriptions. However, if you cancel before your renewal date, you will not be charged for the next box.

What happens to my account information if I cancel my BarkBox subscription?

Your account information will still be saved on the BarkBox website, but your subscription will be cancelled. You can reactivate your subscription at any time by logging into your account and selecting “Reactivate Subscription.”

Conclusion

In conclusion, cancelling your BarkBox subscription is a straightforward process that can be done in a few simple steps. Firstly, log in to your account on the BarkBox website and navigate to the “Subscription” tab. From there, select “Cancel Subscription” and follow the prompts to confirm your cancellation. It's important to note that if you cancel your subscription after the billing date, you will still receive the next box and your cancellation will take effect the following month. Additionally, it's crucial to read the cancellation policy carefully to avoid any unexpected charges or issues. If you have any further questions or concerns, don't hesitate to reach out to BarkBox's customer support team for assistance.

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