Blink Sync Module Offline

Blink Sync Module

Security cameras quickly became popular and will retain their leadership positions for more than a year. But how did they earn such trust? Their security sector is at the highest level, and they can be used anywhere – indoors and outdoors. They can be configured to record activity happening in a specific area at a specific time. But the only common problem is the Blink Sync module offline. Attackers can often exploit it. Therefore, it is important to understand the problem and start Blink Sync module troubleshooting as soon as possible.

Blink Sync Module: What Is It?

The synchronization module is designed to transmit commands and network data to other devices in the system. Blink System Sync has more reliable batteries because it has a longer battery life due to the availability of the timing module.

Blink Sync Module Setup
Important! A mandatory requirement for normal operation is a frequency of 2.4 GHz when connected to Wi-Fi with an optimal download of 2 MB per second.

Each Sync model must have an active port to store videos locally on a USB drive. Usually, connect media is no larger than 256 GB. It should be enough to store large and high-quality clips. And best of all, you don’t have to buy a Blink subscription. In case of its absence or offline regime, all clips will be saved on the media itself and moved to cloud storage. But it is possible with daily backups. It is important to remember that if you connect a USB storage device, saving clips is impossible due to the inactive port of the synchronization module.

How are videos saved with a Blink subscription? With the purchase of each new camera (Blink Camera Santa, etc.), you can take advantage of a trial subscription. And the original sync module is compatible with all cameras as long as you have an active Blink subscription plan. Also, the mini-camera manages its own system and can be added to the synchronization module hosting system. 

Why Is My Blink Sync Module Offline?

If your camera has turned off, it is important to determine the cause because it can help solve the problem. There are various reasons, but one of the most common is a power failure. It is quite logical because the cameras directly work from this. And if the power is completely turned off, the Blink Camera Sync module will automatically become offline. A less common but possible problem is a defective camera. These usually cannot work without Wi-Fi. So when the connection is broken, it goes offline.

How Can I Fix a Blink Sync Module Offline? 

Blink Sync module lights meaning can indicate the problem itself and how to solve it. So always pay attention to this first. When the blue light on the camera turns on, it records activity in the field of view.

Fix a Blink Sync Module Offline

When an error occurs, the synchronization module notifies you by emitting a red light. If a defect is detected, it can be removed as soon as possible to maintain the camera’s efficiency. So how to mark for offline Sync and restart its work? One way is to reconnect the camera. Press and hold the reset button until the red light comes on. It means that the setting is reset to the setting mode. This process usually takes 15 to 30 seconds. And when the Blink Sync module is blinking green light, the problem is solved. In any case, you should consider other ways to solve the problem.

Sync Module Status

If you see a banner with such a phrase, don’t panic. It is a common problem and has simple troubleshooting. You need to tap on this and read the information on the screen like in the photo below. 

Sync Module Status

Follow the steps you have already read, and click the button at the end of the page. Then you will see some options that can fix the problem. Also, if you have some difficulties, contact the support team to get more information about further steps.

Options that can fix the problem

Checking Offline Sync Status, Please Wait

Perhaps you have lost the signal, and you need to double-check its transmission. It can happen due to any obstacles that block it, such as walls. To do this, you need to go into the program itself and initiate a check. If this does not work, try to adjust the signal’s frequency from the program and minimize the amount of interference present.

Offline Syncing due to Router Issue

Your camera may not be able to connect to Wi-Fi due to a router malfunction. Try rebooting your router. In 80% of cases, this works if you have a frequently unstable connection. After this simple manipulation, the camera will automatically switch to the Blink device.

How Can I Fix the Problem in Other Ways? 

Replace Batteries 

If the previous methods do not work, the batteries may need to be replaced. It is important to purchase exactly 1.5 V because others may not hold the necessary energy. Please turn off the camera, and after inserting the batteries, turn it on again. We advise you always to keep spare batteries at home because it can be difficult to predict when they will be needed.

Replace Batteries 

Ring Base Station Keeps Going Offline due to Settings

Perhaps the problem is not in the router and not in the signal. The problem may continue to occur due to settings. Therefore, it will be logical to return the device to the basic factory settings. Thus, everything will return to the default settings, as if you just bought a camera and brought it home. But resorting to this option is only worth it if the others have not worked.

Customer Service

If you find it difficult to solve your problem, contact Blink support. They provide several possible hits. To get started, check out their FAQ section. Perhaps there is already an answer to your question, and you can troubleshoot. Or contact them at 781-332-5465 to find out how to turn on online Sync.


We hope that the tips described in the guide were useful to you and now you are enjoying your working camera. If you still have questions and can’t add a Blink camera, we will be happy to help you. A reliable and working camera guarantees your peace of mind, so you should not leave such issues for later. Each problem has its own solution, and it’s tedious to know where to look and what to fix. A person cannot know absolutely everyone, so sometimes it is better to trust professionals.