Certificates
Education
Ivan Franko National University of Lviv
Expertise
- Microsoft Windows and Microsoft Office
- Software troubleshooting
- Electronic & Household
- iOS and Android devices
- Routers
Introduction
Ben Kozachuk | Tech Expert & Writer | Lviv, Ukraine
I’m Ben and I believe that working as a tech expert is my true life calling.
Frankly, nobody expected that I would become a tech expert. But once I tried this job several years ago, I could no longer imagine myself on any other position. While working at Howly, I have two unique opportunities: to constantly improve myself as an expert and to help others. And for me, it seems a perfect tandem.
Experience
I was always interested in technology, and somewhere deep inside, I knew that I would finally connect my life to it. Nevertheless, it took me time to actually do so. I received higher education as a law expert. But during all my years in the university, I kept studying Software Engineering on my own.
As for my work experience, during the last 5 years, I changed multiple jobs and now ended up in Howly. I like that they sincerely want to help their clients and so match that with an expert who has the best knowledge in a specific field. This completely complies with how I see customer care.
I also think that the ability to build a client-expert dialog in the online mode is just an excellent way to get an in-depth understanding of the problem and thus provide the best solutions. Like Howly for all the opportunities they offer, and see you in the chat!
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