Hello, thank you for using Howly.
Could you please tell me the model of your phone?
BT Big button 200v2
In order to activate the scam calls protection, you will need to call 0800 389 1572 from your BT landline and ask for the scam calls protection. Once you asked for it, it can take up to 24 hours for BT Call Protect to start working.
Thank you. Is that as far as you can help.?
You're welcome! In order to ask for it you will need to call BT directly and ask them for it. Do you have any additional questions I can help you with?
Thank you. I will do as you recommend. No, I will now close this call Thank you again.
You're very welcome, *****!
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