PS5 issues troubleshooting
A PS5 release is a celebratory event for gamers from all over the world. Innovative graphics technologies, new games, and ways to interact with them thanks to the Dualsense controller cause great delight. Unfortunately, PlayStation 5 bugs, factory defects, and technical flaws may spoil the euphoria of buying the console. Many players have no problems with the device at all. And if you’re among other “lucky” gamers who have, you can always turn to Howly for help.
Howly is an online consultation service for anyone who needs quick solutions to technical issues. We match you only with certified specialists who make every effort to help people bring their devices back to life. We never make empty promises. If our experts take up the work, they guarantee its highest quality. They can solve PS5 problems quickly at any time of the day or night. More than 1 000 specialists are happy to help you!
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Describe what issues with a smartphone or gadget you’ve faced, and let us connect you to a professional who can consult you. Then talk to a gadget repair expert until your problem is solved.
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Top 10 widespread problems with PlayStation 5
Howly has been dealing with Sony PlayStation 5 issues since its release. As the console is gaining popularity, more and more users turn to our experts for help. While the PS5 is clearly superior to its older sister, the PS4, it’s still far from ideal. And despite numerous amazing features, the console is still prone to malfunctions. Meet the list of the top 10 most common problems with PS5.
- Blu-ray drive refuses to read a disc;
- PS5 is overheating;
- PSN connection problems;
- Strange noise in headphones;
- PlayStation 5 makes a beeping noise;
- System software update issues;
- Console crashes in “Sleep Mode”;
- PS5 launches PS4 versions of games;
- Stripes and other artifacts on the screen;
- Camera doesn’t work.
Howly experts solve all these and many other PS5 bugs regularly. So we’ll help you even if your problem seems extremely complicated!
Best solutions to PS5 issues
PS5 owners find it difficult to imagine a single day without their favorite console. But like any other device, the PlayStation may start glitching for one reason or another. And this is a nightmare for any gamer. But there’s good news! Every problem has a fix. And Howly will provide you with a rational and fast solution to any PS5 glitch. Consider the answers to popular questions from our customers. Maybe you’ll solve your problem right now.
Get expert help to fix PS5 glitches quickly
Howly strives to provide comfort to every customer. That’s why our experts solve PlayStation 5 glitches online. Indeed, this is the fastest possible way to fix your console. Our specialist will contact you immediately after you write about your problem in the chat window. Since PlayStation 5 issues have quick and easy solutions, experienced Howly experts can solve most of them in less than an hour. So, feel free to ask your questions. We’re ready to offer the best solutions!
What our members say
The inability to connect to the PSN servers is a typical bug that has affected all Sony consoles since the PS3. The cause of the problem may lie both in Sony servers and Internet connection issues.
To fix the problem, check the Internet connection settings on your console and restart the device. In case you use a Wi-Fi connection, reboot your router. If the system still shows an error when entering PSN, then most likely, Sony is conducting technical work on its servers. So, try reconnecting to the network a bit later.
When you turn on your console for the first time, the system may prompt you to update your controller. If you missed the update for some reason, you still have the opportunity to install it. Follow these simple steps:
- Connect the Dualsense controller to your PlayStation 5 with a USB cable, reboot the console, and install the update.
- Keep the gamepad turned on until the end of the installation.
- If the PS5 still refuses to update the controller, reset the console to factory settings.
Errors often occur when trying to make data exchange between consoles with a LAN cable. Therefore, it’s better to use a FAT32 USB drive. Finally, the last and most effective option is to transfer your data from PlayStation 4 to PlayStation 5 using cloud storage. But in this case, you need to subscribe to PS Plus. So, reset the console to factory settings in the “Safe Mode” and download your data from the cloud storage when setting up the PS5.