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Troubleshooting laptop issues for everyone on Howly

A laptop is the new best friend of each modern person – from students to owners of big businesses. Most of us don’t part with it. That’s why it’s crucially important to have the contacts of a tech expert who knows how to fix a laptop when needed.

Get consultations from the top experts 24/7

Howly offers contacts of such professionals. We have gathered here the best of the best computer technicians who consult online. So you can get valuable advice and working solutions to your problems from anywhere.

People who assist you

our experts
We are confident that our experts are the best professionals you can meet on the web. They are top economists, beauty consultants, electronic engineers, and other specialists who have real superpowers to solve problems at a distance. Everyone who chats with you on Howly has successfully passed our 4-step verification and proven their competence. Now they are here to provide you with real expert answers and working solutions.

Our advantages

Experts you can trust

We vouch for every specialist who consults on our platform. We interview each person who wants to give expert advice on Howly, check their licenses, and test their hard & soft skills.

Answers in minutes

Our experts work very fast. Here you can get expert answers in just a few minutes at any time of the day and night. We are always on the line.

Affordable price

We offer excellent service for an affordable price. Professional help available 24/7 is fully covered by your monthly subscription.

Unlimited number of questions

We don’t set any limits. You can ask as many questions as you want. If you have an issue to resolve, you can always get an expert answer on Howly.

Professional assistance

Our experts carefully examine your case to offer a solution that will work for you. Easy-to-understand instructions are attached.

Quality matches

We understand how annoying and time-wasting the process of choosing a competent expert can be. That’s why we do it instead of you. Our Customer Care specialists examine your case and connect you with an expert who can assist you best.

Trusted & Secured


So, what can our experts in laptop repair do for you?

You don’t need to waste hours searching for a professional who can help you. Our Customer Care team saves your time and nerves, connecting you to an expert who can solve your laptop issue quickly and efficiently.

If you have an Apple MacBook, we can match you up with an expert who has years of experience repairing your laptop model. Windows fans can get meaningful online consultations on Howly, too.


1. Fix laptop security issues

Most laptop issues our experts face everyday result from vulnerabilities like installing infected software or uploading dangerous file types.

Here are the five most common signs that your laptop may have a virus:

  • You see unexpected pop-ups on your screen.
  • Files start missing while new software appears.
  • Your laptop slowly starts and has other performance problems.
  • There is a sudden lack of storage space on your laptop.
  • Your laptop crashes, freezes, and shows system error messages.

If you see at least one of these signs, it’s time to clear your laptop from viruses. Howly experts can assist you with that. They can help you find an app that caused a problem, scan your laptop for malware, and clear your device from it. They can also advise you on making your online accounts more secure and protecting your personal and financial information from hacking.

And if you have any software issues or problems with using web services, our experts can easily solve them.

2. Make a laptop problem diagnostics at a distance

Howly experts can do an online diagnostic of your laptop with the help of checking software and remote access and see what’s wrong with the hardware parts. And of course, they can use their knowledge and experience in laptop repairs to help you at a distance with advice – how to fix a keyboard key that fell off.

3. Help you understand that it’s time to go to the computer laptop repairing center

Sometimes you just need to go to the service center to find out what’s wrong with your laptop. Our experts can quickly identify such situations based on your questions or issue descriptions. They can tell you that it’s time to do laptop servicing or turn to a computer technician who can physically repair or change hardware parts like display, battery, laptop keyboard, or hard drive.

4. Answer your questions 24/7

Howly experts are always available for you and ready to provide you with detailed step-by-step instructions on how to fix your laptop problems.

Here are frequently asked questions from our users with experts’ answers.

What our members say

Miss M.
William M.
Chantal D.
  • Miss M.
    Very patient and understanding
    My expert was very patient and understanding with a very non tech savvy person

    Miss M.

  • William M.
    Google Password issues while starting Outlook for the 1st time
    I bought a new Hp laptop and was having problems getting Outlook to sync with my Outlook account. Specifically, Google would not accept my account password during the verification phase. I twice changed passwords to no affect. My expert was extremely helpful and patient in solving this issue.

    William M.

  • Chantal D.
    Wonderful experience!
    Yes, the issue was quickly solved with success! I am very pleased with my conversation tonight and with your service! Thank you so.much! That issue meant a lot to me...

    Chantal D.

  • Yaju D.
    My expert was responsive, patient, and best of all, he solved the issue I had. Thank you so much!

    Yaju D.

  • Leanna S.
    So great!
    So great! I lost some files for school and they helped me recover them. I was so stressed and also worried if this service was legit. But I was so desperate not to have to start my research paper from scratch! So thankful!

    Leanna S.

  • Nancy K.
    Expert was able to fix my problem
    Expert Jessica was able to fix my problem. She was excellent and figured out a solution quickly.

    Nancy K.

Yaju D.
Leanna S.
Nancy K.


Here we have collected answers to the most popular questions about laptops from our users. Haven't found an answer to your question?

My laptop has been frozen for more than 5 minutes already. What can I do?

Try to make a reboot. If your laptop is totally locked up, you need to make a reset to get it moving again. To do it, press and hold the power button for 10+ seconds until your laptop turns off. Then, press this button again to boot your laptop.

How can I make my laptop run faster?

Usually, laptops slow down when too many files and programs are opened or saved on them. Try to free up some space on storage by deleting temporary files and unnecessary programs.

I have a Windows 10 laptop. How do I restart it in safe mode?

First, restart your laptop. When you see the sign-in screen, hold the Shift key and click Power > Restart. Wait until a menu appears. Select Troubleshoot > Advanced Options > Startup Settings. After that, click Restart.

On Howly, we have gathered high-class professionals who like challenging tasks and can solve any technical problems at a distance. They are more than just technical geniuses. They are friendly, patient, and empathic people who like to help others and share their knowledge.

My laptop has been frozen for more than 5 minutes already. What can I do?

Try to make a reboot. If your laptop is totally locked up, you need to make a reset to get it moving again. To do it, press and hold the power button for 10+ seconds until your laptop turns off. Then, press this button again to boot your laptop.

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