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*****
Nice to meet you, *****!
To add an adult to your Amazon Household:
If you receive a "Country/Region of residence or marketplace error," the invited customer can perform the following troubleshooting steps:
Take your time, I will be here.
My adult button wont let me press it
cantbyou access my account and fix it? Im stressed
No, I am sorry. We can't access your account.
Can you remove another adult from your account?
then tell my why the button isnt lit up to press?
Maybe you can't any more.
Can't add more adults.
Theres no adults added
i live with my daughter whos an adult i want to add her
Understood.
Could you please make a screenshot of the screen where you see that you can not add another adult?
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Thanks for the screenshot.
Tell me please have you been able to add another adult to your household previously?
No ive only just set it up im still on free trial
Prime Video members (trial or paid), and customers who receive shipping benefits from another member can't share their Prime benefits.
My daughter doesnt have shipping benefits
It's because you are on a free trial you cannot add another adult to your account
it said you could set up household its only reason I subscribed to it so me and my daughter could both work with it my daughters my live in carer
So after free trial i can add another adult?
Yes
thankyou very much for all your help.
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