Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Can you tell me if it says anything when you try to send a message?
Can you tell me if it says anything when you try to send a message?
Customer Reply
It says message couldn't send
Does it not send to everybody, or one partivular person?
Customer Reply
Everybody
Got it
So you didn't try anything to fix it?
So you didn't try anything to fix it?
Customer Reply
No i didn't
Okay, got it
Customer Reply
I have 2 messenger account
And you can't send messages from both of them?
Customer Reply
If i open my 1st account I can send to everybody but if i open my 2nd account message couldn't send
Okay, i see
Seems like your messenger account may have been temporarily blocked
This is only for a limited time so i suggest you wait a little and try again
Seems like your messenger account may have been temporarily blocked
This is only for a limited time so i suggest you wait a little and try again
Customer Reply
Oh what happened why it's temporary blocked?
Sorry, but i do not possess such information
It could have been blocked due to sending to many messages or breaking Facebook comunity standarts
It could have been blocked due to sending to many messages or breaking Facebook comunity standarts
Customer Reply
So it takes how many days that my account unblock?
The block can vary from few hours to 30 days
on avarage it is 21 day
I suggest you try to send a message from that account every few hours to be sure when it is unblocked
on avarage it is 21 day
I suggest you try to send a message from that account every few hours to be sure when it is unblocked
Customer Reply
Ok thanks
Do you have any additional questions I can help you with?
Customer Reply
Nothing thanks
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
Customer Reply
Have a good day
You too!
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