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Why i cannot send message on my messenger
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you tell me if it says anything when you try to send a message?
It says message couldn't send
Does it not send to everybody, or one partivular person?
Everybody
Got it
So you didn't try anything to fix it?
No i didn't
Okay, got it
I have 2 messenger account
And you can't send messages from both of them?
If i open my 1st account I can send to everybody but if i open my 2nd account message couldn't send
Okay, i see
Seems like your messenger account may have been temporarily blocked
This is only for a limited time so i suggest you wait a little and try again
Oh what happened why it's temporary blocked?
Sorry, but i do not possess such information
It could have been blocked due to sending to many messages or breaking Facebook comunity standarts
So it takes how many days that my account unblock?
The block can vary from few hours to 30 days
on avarage it is 21 day
I suggest you try to send a message from that account every few hours to be sure when it is unblocked
Ok thanks
Do you have any additional questions I can help you with?
Nothing thanks
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
Have a good day
You too!
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