Updated: March 13, 2023
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by Sofiia Tsiunyk
Tech Expert & Writer
428 resolved issues

Why i cannot send message on my messenger

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you tell me if it says anything when you try to send a message?


Customer Replay

It says message couldn't send

Does it not send to everybody, or one partivular person?

Customer Replay


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Got it
So you didn't try anything to fix it?

Customer Replay

No i didn't

Okay, got it

Customer Replay

I have 2 messenger account

And you can't send messages from both of them?

Customer Replay

If i open my 1st account I can send to everybody but if i open my 2nd account message couldn't send

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Okay, i see
Seems like your messenger account may have been temporarily blocked
This is only for a limited time so i suggest you wait a little and try again

Customer Replay

Oh what happened why it's temporary blocked?

Sorry, but i do not possess such information
It could have been blocked due to sending to many messages or breaking Facebook comunity standarts

Customer Replay

So it takes how many days that my account unblock?

The block can vary from few hours to 30 days
on avarage it is 21 day
I suggest you try to send a message from that account every few hours to be sure when it is unblocked

Customer Replay

Ok thanks

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Do you have any additional questions I can help you with?

Customer Replay

Nothing thanks

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

Customer Replay

Have a good day

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