Updated: March 18, 2023
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by Vitalii Yovko
Tech Expert & Writer
648 resolved issues

Which button on the remote is considered the Reset Button?

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Customer Replay


Nice to meet you, *****!
Can you please specify both the brand and the model of your remote?

Customer Replay

I have a streaming stick. It was working fine until last night I removed the stick to hook up my laptop to stream something from a website. We hooked the stick up after that and now I see the screen that indicates it recognizes the stick; I can turn the TV on with the remote, but I cannot click on the home button to get to the channel selection screen

Thank you for the details!
In this case, please press Home on your remote.
Scroll and select Settings.
Select System.
Select Advanced system settings.
Select Factory reset. select Factory reset everything. Otherwise, move to the next step.
Follow the on-screen instructions.

Customer Replay

I tinkered with the stick and now it appears to e working

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Is there anything else I can do for you today?

Customer Replay

No, thank you

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