Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Can you please specify both the brand and the model of your remote?
Can you please specify both the brand and the model of your remote?
Customer Reply
I have a streaming stick. It was working fine until last night I removed the stick to hook up my laptop to stream something from a website. We hooked the stick up after that and now I see the screen that indicates it recognizes the stick; I can turn the TV on with the remote, but I cannot click on the home button to get to the channel selection screen
Thank you for the details!
In this case, please press Home on your remote.
Scroll and select Settings.
Select System.
Select Advanced system settings.
Select Factory reset. select Factory reset everything. Otherwise, move to the next step.
Follow the on-screen instructions.
In this case, please press Home on your remote.
Scroll and select Settings.
Select System.
Select Advanced system settings.
Select Factory reset. select Factory reset everything. Otherwise, move to the next step.
Follow the on-screen instructions.
Customer Reply
I tinkered with the stick and now it appears to e working
This is good news.
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
No, thank you
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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