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When I turn my tv on it shut off right away
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you try to connect your TV to some other wall socket?
I have only one wall socket so I unplugged and went from top to bottom
Ok, And now plug it in back
Now it is rebooting
Please, wait till it ends.
soon
Sure
few more minutes
80%
ok its back on
Could you try to restart it to clarify if it is working correctly?
I just did so far so good
That is great!
Thank you for reaching out. Please let me know if you have any other questions and I'll be happy to clarify them for you!
I sure hope it is fixed what would you say the problem was
Hello
incorrect voltage distribution in the outlet
You need to use only one device with this wall socket.
Ok thank you it has been in the same outlet for a long time with this tv.
I understand, but the voltage could be changed for a little
Thank you for your help
Thank you for reaching out. Please let me know if you have any other questions and I'll be happy to clarify them for you!
ok
Please feel free to contact us at any time. We'll be happy to help you.
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