Updated: March 15, 2023
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by Mia Green
Tech Expert & Writer
612 resolved issues

When I try to type in a web site this Comes up * before the first letter or sometimes I click onto the browser this will just run * continues

When I type in the first letter to web site This appears auto *

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Do you mean that symbol * starts to appear all the time, right?

Customer Replay

then sometimes the astek will just run automatically continuously across my browser

Okay, do you have another browser, and have you tried the same steps there?

Customer Replay

it also does it when I am on microsoft edge
no matter what browser window I am on it does the same thing

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Tell me please, did any liquid was spilled on your keyboard?

Customer Replay


Okay, do you have another keyboard to try if there will be no that issue with the other one?

Customer Replay

the key board is wireless I changed the batteries twice

I understand that, but it can work unproperly not depending on the connection type.
So do you have another keyboard to try it with?

Customer Replay

I have an hard wire key board

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First, please disconnect the wireless one and then connect the other one.

Customer Replay

how do I disconnect this one

Is it connected by Bluetooth connection?

Customer Replay

trying to dis connect key board

Tell me please, is it connected through Bluetooth connection?

Customer Replay


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You can simply turn the Bluetooth off on your computer.
When you turn it off, the wireless keyboard will be disconnected.
If you disconnect your keyboard and cannot do anything with the other one, go to Start > Settings > Special functions > Scroll down > Keyboard > Use Virtual keyboard.
If you still cannot type, turn on your Bluetooth back, connect, and use the Wireless keyboard, please.

Customer Replay

okay I got it I think I am using the new keyboard

Good, to ensure your wireless keyboard is disconnected you can pull out the batteries from the wireless keyboard.

Customer Replay


After that please go to your Edge browser and try the same things you did before.
Keep me posted, please.

Customer Replay

okay thanks

I'm here with you anyway.

Customer Replay

okay it does't do it any more when I type in Web site on browser
I guess I will try to get a hold Of HP to see if I can try to get a new keyboard

So as I thought the problem is with your wireless keyboard. You can try to go with it to any computer service or buy a new one.

Customer Replay

it is still under warenty

Or if it has a warranty, then, yes.

Customer Replay

bought it in August
Thanks for your help

I guess it has at least 6 month's warranty.
I was glad to help!
Do you have any additional questions I can help you with?

Customer Replay

no That is it it was driving me nuts

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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