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What does this mean “you signed up on our website. Account management is not available on the app. “
Hello, thank you for using Howly.
What website do you get such an error message at?
From Paramount+ so I can't access a movie.
Thank you for the details
Were you trying to update personal information with the Paramount Plus account?
No
When have you got such a message?
Just trying to click onto a movie
tonight
When I click on a movie this message comes up
What troubleshooting have you done so far?
none I don't know what to do
I recommend you sign out and re-sign into Paramount Plus app
Let me know then, please
Same thing happens
Do you use the Paramount Plus app on your phone?
yes
Thank you for your answer!
Now please try to reinstall this app on your phone.
ok
You need to delete it and install it again.
Please let me know when it is done.
Ok I think it's fixed. Thank you.
Thank you as well, *****!
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?
No, Goodnight
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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