Created: January 17, 2023

We just bought Yealink desk phones and didn’t set up a pin

Now 19 messages are stuck in there, and I can't get them out.
Last Edit: January 17, 2023
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Mykola Diakun
Mykola Diakun Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Nice to meet you, *****!
Okay, so you skipped the step with setting up a pin entirely, correct?
Customer Reply
So, you can tell me how to get my messages or do I have to call Yealink? How do I call Yealink?
Mykola Diakun
Mykola Diakun Tech Expert & Writer
It asks you for a pin, correct?
Customer Reply
Yes, but we didn't establish a pin.
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Try 0000 or 8647.
Customer Reply
It says this pass code is not valid for both.
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Press and hold the 'OK' key on the face of the phone for 10 seconds. This will prompt you to accept or decline a factory reset.
Doing the factory reset will cause you to lose all the data you had on the phone.
But it will give you a chance to set it up properly.
Customer Reply
Including the messages?
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Yes, them included.
Customer Reply
I don't see an OK key. There are 5 buttons--a mute mic, a squiggle that I think are headphones with a mic, an envelope 2 arrows pointing in opposite directions and the speaker phone.
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Got it, can you, please, tell me the model you have?
Customer Reply
T33G
Mykola Diakun
Mykola Diakun Tech Expert & Writer
The OK key is located inside the circle of your navigation keys.
It should be here.
Customer Reply
I got a factory reboot
After you pointed out the navigation circle, I found the directions. I think I also found the auto pin. It was a ***** number, but I lost all my messages. Thanks anyway.
Mykola Diakun
Mykola Diakun Tech Expert & Writer
I am so pleased to see your issue got resolved!

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