Updated: March 20, 2023
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by Anton Hrytsaienko
Tech Expert & Writer
619 resolved issues
Verified Expert in:
Tablets, Apps, Windows issues

Unlock Toshiba satellite computer

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay

nice to meet you

What do you see on your Toshiba computer?

Customer Replay

black screen

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What happens when you try to turn it on?

Customer Replay

nothing. Hit start button it blinked several time and then nothing

Could you please tell me when and how did the problem occur?

Customer Replay

was going into safari

And what happened next after that?

Customer Replay

on the screen was going into lock

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Is it a laptop or desktop?

Customer Replay



*****, is your laptop connected to the charger?

Customer Replay


Does it produce sound when you turn it on?

Customer Replay

yes the charger was not plugged in.

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Please, plug it in.

Customer Replay

will give it several minutes to charge… then the on button

Yes, sure
Take your time

Customer Replay

Looks like the problem is solved.

No worries, *****!
All is good
Do you have any additional questions I can help you with?

Customer Replay

no .many thanks!!!!!!

I am so pleased to see your issue got resolved!

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