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Under TODAY I had a breakdown showing how I slept with bars showing how much time/percentage was spent in light sleep etc
Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?
*****
Nice to meet you, *****!
In order to help you, I need your assistance here please, could you tell me more about the issue?
On my phone I could look up my sleep stats in bar form under TODAY...it disappeared
Is it a specific app you are using to track sleep?
Well I'm new to this so IDK. I do have premium but that info was always on my phone...
The information goes to your phone from the watch?
yes
Could you please indicate the watch you have?
Fitbit
Got you
Just to make sure we're on the same page - the sleep tracking is incorrect right now?
no....its just not showing in the bar graph like it used to
Let's check if sleep tracking is added. Here is what you need to do:
- Open the Fitbit app.
- Tap Edit in the top left.
- Scroll to the bottom of the page.
- Check the circle next to the tile you would like to show.
- Tap Done when finished.
You need to check the circle next to the sleep tracking option.
well ok but its not there
Have you opened Fitbit app on your phone?
yes
What do you see in Edit section?
GOT IT!!!!!!
Thank you very much for your help
Did it appear?
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
no thx!!!!
I am so pleased to see your issue got resolved!
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